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Has not arrived on time. I cannot give a rating for something that has not been delivered
By Customer
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
167 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Total Watch Repair provides expert Repair services since 1992 including Affordable Prices, Watch batteries, Watch bands and watch battery replacement.
Total Watch Repair (totalwatchrepair.com) has 167 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
167 approved reviews, newest moderated first
Has not arrived on time. I cannot give a rating for something that has not been delivered
By Customer
I'd inquired about a watch band about a year and a half ago totally forgot about it and they reached out to me to let me know it was back in stock and I was able to purchase it
By Alan
I needed to add links to an older Eco-drive Citizen watch with a metal band. Alan responded quickly to my inquiry and correctly identified the dark gold links for my band. Shipping was quick and my overall customer experience was great. Alan and the TWR crew have earned a repeat customer!
By Mark B.
Product exactly what was needed. Overall service excellent!
By Robert B.
Genuine Citizen OEM replacement watch band.
By John
Rask levering. Flott produkt.
By Vidar L.
Service was very good. I did have to return the item. The pictured item was not what I received. I did receive a prepaid return label for the refund.
By customer
Band was back ordered 8 weeks on Citizen website and was $30 more. Total watch repair had it available and shipped within minutes of ordering. I received it in a couple of days. I am very pleased with Total Watch Repair!
By Jacqueline L.