Total Tax, IncReviews of totaltaxinc.com

I'm so glad I came across total tax inc. They made things easy although I was going thru alot. Definitely recommend to all. I also will continue to use there services for many years to come. Thank you once agian total tax inc.

These people think because their employees post reviews to make a good name for themselves they can treat people disrespectful after I’ve paid them .They claim to have filed for me a said I’m getting a stimulus and a refund but after I paid them they play the I don’t know game every single time I call I can never get in touch with who I need to .Alyssa refuses to let me talk to them.It’s so childish.One lady didn’t even tell me her name she just pulled my file made a thousand excuses an was throwing immature side comments to satisfy her own ignorance my way seriously act like a adult for God’s sake it’s pathetic.I wouldn’t recommend this place to a dog seriously because all your gonna get after you pay them is added information they didn’t tell you an a bunch of I don’t know’s.Nope not retaliating just don’t have time for unprofessional behavior an people who like to discontinue contracts after receiving payments this company will say anything to cover their behinds I assure you.DON’T FALL INTO THEIR TRAP!YOU’LL PAY FOR NOTHING LIKE I SAID THE OWNER WROTE THE REPLY Because she had nothing else against me to find a reason to stop providing services they stopped providing because I finished paying

I cannot express how thankful I am for the help I received from Total Tax, Inc. When I first contacted Total Tax, I felt like I was in a black hole and would never be able to get out. My Case Manager, Rachael, and her team were knowledgable and on task from the beginning. Rachael and her team was amazing: always very calming, honest and thorough, continually reassuring me that they (Total Tax) would be able to help me resolve my tax problems. Throughout this process, their ongoing Customer Service as well as their knowledge was stellar. Rachael was there to answer my questions and explain what I did not understand, in a manner that was gracious and never demeaning. Not only did she help me get all the paperwork that the IRS needed, but she continually reassured me that they were always there to assist me. Rachael gave me a sense of peace through the entire time. She and the entire team treated me with respect and brought relief to me each and every time that we talked and/or emailed. With their individualized help, immense knowledge and excellent customer service, my tax problems were brought to a very satisfactory resolution with the IRS. I highly recommend Rachael and the Total Tax team to anyone who needs help with tax problems. I can never say enough good about the Total Tax team who really gave me my life back, and helped pull me out of the black hole! From the bottom of my heart, I thank you all very, very much.

I am so impressed by George at Total Tax. He has a kind and caring nature. He took the time to explain what he could do to help me with my tax problem. George was very knowledgeable on all solutions to the mess I had made by ignoring my past tax situations. i would recommend him and Total Tax to everyone I come in contact who has a problem or is intimidated by tax problems. Thank you Total Tax and George! Theresa Raskob

I am so impressed by the service and attention I received from the associates at TotalTax. They kept me informed every step of the way. They were responsive to questions. Thanks TotalTax for the professional service you provided.

Since day 1 Total Tax was very prompt in getting info to me to get the ball rolling. They explained in detail the process and what they are doing. its a group of them and everyone has a task so that its not all on 1 person which is great! Steve Fuqua is always keeping me informed on the conversations that he has with the irs. Laurie Hermansen is great and makes sure i get info back to her in a timely manner and has a great attitude and zeal to get the job done. I know there is plenty more people working behind the scene so THANK YOU TOTAL TAX for all you do im relaxed in knowing they are working with the irs on my behalf.

I had two years of back taxes to pay and a third year coming up. I knew I needed help to resolve the matter, otherwise my taxes would continue to spiral out of control. I found Total Tax, Inc. on line and was encouraged by the many positive reviews. I contacted them, and they were immediately responsive, assigning my case to experienced staff members. My case managers (Lorraine and Lincoln) worked with me, advising and keeping me informed of their progress, and coordinated my situation with the IRS, and now I’m on a reasonable monthly payment plan that is within my ability to pay without added stress! They are excellent professionals and I am grateful for their assistance. Thank you from a very satisfied client!

Total Tax is a professional organization staffed by people who are courteous and competent. They handled a difficult situation for me and the outcome was completely Satisfactory. They also went above and beyond by lending a hand in getting my stimulus check to me. Their practices include having other staff available, when your main agent is not there to answer your questions.