Invasive Maypop Passion Flower
in 2024 I purchased a variety of plants totaling over $800 from Jung Seed Company. Among these plants was the Maypop Passion Flower, which was misrepresented, as it was not labeled "invasive." The plant caused significant destruction in my garden, spreading rapidly across an area of 4' x 8', invading nearby plants and even spreading outside the flower box. When I called the company to inquire about this particular plant, they confirmed that it was indeed invasive. At that point, my husband, my children and I decided to dig it out and strain the entire area to remove any remaining roots. This task required a great deal of time and effort. Months later, I received their magazine again and checked to see if the Maypop Passion Flower had since been labeled as invasive—it had not. I called the company and requested reimbursement for the plant and partial compensation for the labor we exerted to clean up the damage it caused. I spoke with several representatives, including Vicky and a supervisor named Erin. When I asked to speak to the top person in the company, they refused to give me a last name, but I was easily able to find the name Brian Isaacs online. Long story short, they told me that their responsibility was not to label the plants accurately and accordingly, but simply to sell them. They shifted the burden of due diligence onto me, suggesting I should research the internet and believe anyone, anything and whatever is posted about any plant, including passion flowers, even though they themselves confirmed to me its invasive nature. Erin, one of the supervisors, was rude and interrupted me repeatedly while I was speaking. When I asked not to be interrupted, she threatened to hang up on me. Jung Seed Company should be on the Better Business Bureau's radar. This is not a company that takes responsibility or corrects its mistakes. Their customer service is horrific, both in how they speak to customers and how they handle issues. They seem to care only about profit, often at the expense of customer harm. Save yourself time and money and do not do business with this fraudulent company!
By Monica