excellent service
excellent service, continue the good work.
By gibbon F.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
541 reviews
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TopUp.com is a website that facilitates mobile credit transfers from country to country or self-catering cell phone top up in 140+ countries worldwide. It helps expats send mobile credit to their families and friends as a gift or constant support, and makes available 300+ mobile operators. What people appreciate about TopUp.com:Safe online transactionsMultiple payment methods: all major credit/debit cards or PayPal Daily Bonuses All currencies accepted for payment, although the online account will display USD, CAD, and other major ones at your choice. User-friendly interfaces for both the experienced and the inexperiencedFor more info, visit:Recharge a mobilePromotionsCreate New AccountHelp Center
TopUp (topup.com) has 541 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
541 approved reviews, newest moderated first
excellent service, continue the good work.
By gibbon F.
I really like the service. They are fast. I send top-ups to Accra Ghana. To ensure that it is a legitimate transaction they check the transaction. Sometimes I get a pending notification so that check let's me know that Top-up is legit.
By Chester
Their service is excellent. Also, the customer service is amazing. They get back to you promptly and help you resolve any issues you might have. For example, I placed the wrong telephone company name, and I reached out for their assistance, and man, they were of great help! Thank you For your services!
By Shernette
Smooth and accurate
By christy
Easy to use website, low service charge. Checks that the coorrect service provider is being used for the phone number toppped up. Edit 10/112022 This website has changed - for the worse. No personal phonebook. Dead links to top up. No Online support to rectify the problem. No longer recommended by me.
By JaSoldier
Response from TopUp· Nov 11, 2022
Hello! We're sorry to hear this. Our Customer Support is available 24/7 for any questions or concerns. They will get in touch shortly for further assistance. Your TopUp team
Hi, i find TopUp.com very reliable, a little expensive but trustworthy. They gave qn offer of 5% discount but it had a very fast expiry date so when i used it... not much later it had expired... A suggestion that it would be nice just to gain credits over time that could be used... a little like kobo bonus points or frequent flier points..... that possibly would give a fairer discount. Thanks.
By Gary
I paid $7.82 but still my order is pending. It's been a day after I ordered a mobile load but it's still pending. I think they didn't process my order because it's always pending and it's been a day. Here is my transaction ID from PayPal because I can't find my order history in topup. com, here it is: 9RA91155PL704311Y My account has an email: jbjapson945@gmail(.)com, trust pilot doesn't allow email so I put parenthesis just ignore it
By jb J.
Response from TopUp· Dec 14, 2021
Hello, Unfortunately, your order was cancelled because it did not pass the automatic online security checks which our system carries out on each order. Please ensure that the information you enter is complete and correct, and place a new order. Your TopUp team
The quick response for some problem in your application was very nice and great. Thank you
By Bien Gabriel M.