product quality was poor
product quality was poor, looked nothing like the website picture. I have tried three times to get instructions to return and refund. Each time i send an attached picture as requested, i am told to resend in a different format. I do not know how to resend again. I still do not have my refund or instructions to return it. Why can't a customer just simply state, "i don't like it, I want to return it"?
By Beverly S.




