We converted to TopsOne and signed up…
We converted to TopsOne and signed up for the advanced Portal. Now that we're through that process its been very very difficult to get follow up responses to our questions and support for open issues. We signed up for the advanced portal and identified many issues which is preventing us from rolling it out to our clients. We've had conversations with Tops and ComWeb however progress is very slow and we still cant roll this out to our clients because its not working properly. We've sent many follow up emails with no response. I'm very disappointed and starting to look at alternatives in fear that this is the beginning of something we're not aware of. I welcome someone to contact me with solutions and actions not just talk.
By Tony N.