Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
505 reviews
TopLine InsuranceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
TopLine is Florida insurance the way it should be – easy and affordable. We’ll find the pricing, coverage, and service that’s perfect for you. You’ll get coverage that’s tailored exactly to your needs – not more than you need, not less. And, because our agents work with only those insurance carriers that meet our strict standards, you have peace of mind that you’re getting great service from a financially stable company at the most affordable price!
TopLine Insurance (toplineinsurance.com) has 505 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
505 approved reviews, newest moderated first
Poor communication
By Mirjana
Response from TopLine Insurance· Apr 15, 2024
Hello, Mirjana. We are very sorry to learn that your experience with TopLine Insurance was less than satisfactory. At this time, our Customer Service Team is investigating this situation and looking for solutions. We will be reaching out to you to talk about the next steps. Thank you, TopLine Insurance Team
Easy to deal with.
By Sandra
Response from TopLine Insurance· Apr 12, 2024
Hello Sandra! Thank you for the kind words! Here at Topline Insurance, we're very happy that our team was able to help with your insurance needs. Thanks again for giving us a chance, TopLine Insurance Team
They are friendly.. but... There seems to be internal policy issues with this company.
By James P.
Response from TopLine Insurance· Apr 9, 2024
Hello, James. We are very sorry that the experience with TopLine Insurance was less than satisfactory. We'd appreciate the opportunity to discuss any specific issues of concern with you. Please send us a private message at [email protected] with your name and policy number, and a TopLine Customer Service Team member will contact you as soon as possible. Thank you, TopLine Insurance Team
Topline is on point in keeping me informed of what’s required of me so that I can be in compliance in securing my home insurance
By Gloria
Response from TopLine Insurance· Apr 9, 2024
Hello Gloria! Thank you so much for the kind words! Here at Topline Insurance, we're very happy that our team was able to help with your insurance needs. And we are delighted to have you as a part of the TopLine family! Thanks again for giving us a chance, TopLine Insurance Team
Customer service was excellent. The customer service representative was very helpful and courteous.
By GEORGE
Response from TopLine Insurance· Apr 8, 2024
Hello GEORGE! We're very happy that our team was able to help with your insurance needs. Thank you for giving TopLine a chance!
I was so disappointed with the home insurance rates I had from my previous home insurance company. I was looking for a better rate that I could afford. I searched for a quote online and Chelsea at Topline insurance came to my rescue. She was professional and God sent. She simply made a very stressful process easy. I.was so happy with the new rates I received I told my family and friends about Topline insurance was the best insurance experience I have ever had, great experience.
By Sylvia
Response from TopLine Insurance· Apr 8, 2024
Hello, Sylvia! Chelsea has been an awesome member of the Topline Insurance Team with a superb track record of helping our policyholders. We're so happy Chelsea was able to help with your insurance needs and that everything worked out to your satisfaction. Thank you for the kind feedback, TopLine Insurance Team
Very helpful and informative! Thanks so much Chelsea!
By AMY
Response from TopLine Insurance· Apr 4, 2024
Thank you very much, Amy! Chelsea has been an excellent member of the Topline Insurance Team with a fantastic track record of helping our policyholders. We're very happy Chelsea was able to help with your insurance needs and that everything worked out to your satisfaction. Thanks again for the kind feedback, TopLine Insurance Team
Great price quick response friendly service
By Phillip
Response from TopLine Insurance· Apr 1, 2024
Hello Phillip! We're very happy that our team was able to help. And we are delighted to have you as a part of the TopLine family! Thank you for giving us a chance! TopLine Insurance Team
