Lack of communication..
I am putting 4 stars for delivery time & lack of communication. They had emailed me a week after my order placement stating they would ship in before the end of the week or sooner due to being in a process of a new office building.After a whole month of no contact i got it shipped. The product was in great condition though.
By Jairo S.
Response from Tomica Motorsports· Jul 10, 2021
Hello Jairo, we deeply apologize for the delay in regards to your order. AS you mentioned we are not only in the process of a new office building, but opening our first brick and mortar store. Thank you again for your patience, and while we understand it is no excuse, we do appreciate your kind words and hope to do business with you in the future. Feel free to contact us anytime at 804-801-8962 or [email protected] / [email protected] - we will go ahead and also send you a gift card.