Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
589 reviews
Tom HollingerSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Tom Hollinger is a modern fashion brand focused on delivering timeless, wearable pieces designed for everyday confidence and comfort.We aim to combine clean design with practical quality, offering collections that are easy to wear, versatile, and suited for a range of lifestyles. Our approach is centered around simplicity, consistency, and attention to detail, creating pieces that fit seamlessly into your wardrobe.At Tom Hollinger, we place a strong emphasis on customer experience. From product selection to delivery and support, our goal is to ensure a smooth and reliable shopping journey.If you have any questions or need assistance, our support team is always available to help.
Tom Hollinger (tomhollinger.com) has 589 customer reviews on The Fair Hearing, with an average rating of 2.3 out of 5.
Showing 368 reviews with 1 star · Clear filters
This obviousy is a second rate company order a black short sleeve summer shirt took several weeks to arrive and when it did the labels had been cut out not giving the size i ordered large and recieved a medium please stay well clear to avoid disappointment
By Derek B.
I purchased 2 pairs of linen shorts. They took weeks to arrive and were a total disaster! The fit was nothing like the images the company presented, the fabric was utter rubbish and so thin you could almost see through it. It was virtually impossible to return the items and they continued haggling with me for about 7 days. In the end I gave up and accepted an offer of a 20% refund if I kept them which I accepted and promptly threw the items in the bin! It's too expensive to send them back to China and they know this of course. BEWARE of this company, total Chinese scammers!
By Hamer F.
I bought a pair of boots, they are marked as 45 on the base but, are way too small. Probably around a size 7\8 uk size. So gave to the girl next door. Poor communication with customer services. I may have just burnt money it would have been that would give more satisfaction than the product recieved. Avoid
By Rowland B.
Rubbish in every way. Quality 0 out of 10 Delivery time - 10 out of 10 Price is -10 out of 10 Please do not buy anything from this con artist. Literally.
By No N.
A company pretending there from Germany, still waiting for my delivery 2 weeks later,supposedly still stuck in China..avoid
By Michael C.
A terrible customer service and returns experience. Returns have to be sent to China and despite following all the instructions I have still not been refunded. The parcel is stuck at customs and the only information is that customs will contact the recipient. The recipient (Tom Hollinger) are not following this up, just sending me multiple robotic emails, ignoring my actual requests. AVOID!
By Miss N.
Please do not buy from Tom Hollinger as you will not receive your goods. I’ve not received any of the goods I ordered! There Customer service is an absolute waste of time too, no refund or replacement goods offered just a generic email stating the goods had been delivered. I never even got a message from a courier let alone my goods
By Martyn B.
I sent for a coat which said it was XL but it wasn't. I then discovered that it had to be sent back to China at my expense. They told me they would offer me a 30% refund to keep the coat. Now they have gone quiet. Avoid at all costs.
By Carol A.
