TokenTaxReviews of tokentax.co

I was able to prepare my tax return in about 30 minutes even though I was trading NFTs on a decentralized exchange. Everything went smoothly because the tech support reps were very helpful.

crypto taxes can be pretty intimidating and stressful. Token tax's customer service is awesome and make the experience much easier. Shout out to Daniel Creahan at token tax customer service for taking his time and effort to help left curve people like myself. He deserves a raise.

Total ripoff, after spending $200, they want another $200. So I've spent money with no useful product given. No refunds allowed. Than I find that Crypto.com is doing the same for FREE!!!

I was pleasantly surprised by the amazing customer service at Token Tax. I have tried a couple of crypto tax software companies and have given up, because whenever there was a problem there was little to no support. In addition, they didn't support all exchanges and wallets. Token tax supports all exchanges (decentralized, centralized, small & large) and all wallets. It is very comprehensive. Also, I am not tech saavy, so was intimidated by the process, but the support team patiently helped me every step of the way. I couldn't have done it without them. To anyone wondering what crypto tax software to go with, trust me, it's Token Tax.

I've had good response from support. I was mistaken about details of the pro plan that I paid for and Alex and Robin are helping me sort through my margin trades. TokenTax helps make up for the shortcomings in other software or exchanges.

::EDIT:: I had an issue logging into my account. TokenTax's customer support was able to solve my problem; my account is now operational. It took a few days but I think it was a reasonable amount of time to solve the issue. Thank you, TokenTax!

Unlike most of its competitors, TokenTax does not offer any preview or trial period. In conjunction with the "no refunds" policy, this makes the service pretty high-risk. You have to pay up before seeing if the service really works for you, and I did not find it easy to use (I signed up on the strength of their reputation). The interface is extremely rudimentary, with very few graphic aids or hints that other tax/portfolio tracker services offer. Combined with some import glitches, this made reconciling my transactions very confusing and labor intensive. It might work well for some folks, but for me it was frustrating and I gave up and used a different service. I don't feel like I got the value from TokenTax for what I paid.

Token Tax is hands down the most phenomenal tax service I have veer used, crypto or otherwise. The staff in all departments are beyond helpful, and really take the time to explain how the process works, as well as help you identify any potential errors and issues. I will be using them every year going forward, as they have more than earned my appreciation and respect.