TobacconReviews of tobaccon.com

Like other customers I was scammed.do not trust the site

Same as everyone else. Wish I would have read these before I was scammed. DO NOT SHOP WITH THEM! They are thieves!!

Be careful, don't buy from this site for more than a month, they promised delivery and didn't deliver, then they promised to refund your money and didn't deliver either.

There is only one way to pay - with PayPal. And you have to put your order number in the 'friends and family' box. That should be a BIG clue because there is no recourse from PayPal in that category, when they take your money, but don't send the cigarettes. They took my payment, but I never received the cigarettes. I wrote several times to customer service and got no reply. I sent a letter in the mail to their address in Chicago and got no reply. DO NOT ORDER FROM THIS RIP OFF COMPANY. It's a con. That's why they're called Tobaccon.

If you are reading my review and have had a similar negative experience with Tobaccon.com, I encourage you to document your case thoroughly and consider reporting it to the relevant authorities. For those seeking to file reports, Interpol accepts fraud reports online (search for “Report a suspected fraud and abuse of INTERPOL’s name”). When submitting a report, all claims are documented and thoroughly investigated. The more victims who come forward and file a report, the faster the perpetrators behind these websites can be identified and brought to justice.Similarly, individuals in Europe can look into Europol’s resources by searching for “file fraud report Europol”. Do not hesitate to contact your local police in cases of fraud. In your report, be sure to state that you are a law-abiding citizen and that you fully intended to pay all customs duties upon receiving the goods, as required by the laws of your country. It’s also worth noting that Tobaccon.com appears to be connected to multiple similar websites operating under different names. If you encounter these, ensure you keep records of all transactions and correspondence for reporting purposes. Finally, it is believed that individuals connected to this website may reside in the United Kingdom. If you are based in the UK, contacting local authorities may help address the issue promptly. Let’s work together to raise awareness and ensure responsible parties are held accountable.

Placed my order May 27th, nothing and today is October 30th. No replies to my emails, no word on my order. Also tried to engage someone on the website, also nothing. Definitely a scam, don't get caught.

THEIR WAREHOUSE BURNED DOWN - If you look up the physical address on their site, 2029 W Hubbard, you'll see it burned down in June 2024. But apparently they just left their site up to keep collecting paypal money from unwitting customer like me (I placed my order on July 30 and as of Sept 1 still no cigs, the tracking number is broken, and no response to my emails). Might see if Paypal could reverse my charge but I'm not holding out hope :/

Deceptive website please stay away i tried communicating to the staff and they are rude and also end up been blocked, they will be caught soon because I have reported this site, order from the above company for legit service