TireBros24Reviews of tirebros24.com

Alex called trying to switch me to a different brand making false and terrible recommendations. Assured me tracking would be in my inbox in a couple days, after 7 days canceled the order without notice. This place and Alex are a joke! Spend your hard earned money elsewhere

I purchased 4 tires and 4 new tire pressure sensors for my 2014 econoline work van. I went to an installer that they had listed and had the tires and sensors installed. After about a week of driving and my warning light not going off on my dash I found that 3 of the 4 sensors are defective by the place that done the install. This is August 17 2026 and I have been dealing with this since May. I sent over verification and everything they have asked for and can not get anyone to respond with a resolution at all. Talk about poor customer service. They send 100 emails during the purchase process but after the purchase is final that’s it they could care less.

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If I could leave no star I would, somethings were very misleading when I first bought the tires however they did arrive much faster than they originally told me that was the only plus since then I’ve had tires with knots in them and everything else. I’ve tried to get them to replace them they won’t help at all never again while I order tires through tire Bros 24. It has been the worst headache of my life and I have only put 3000 miles on the tires since March. They told me that I needed to contact the manufacturer but when I bought the tires, I bought road hazard and everything else with them is what I was told and now they’re saying that that’s not possible. So as a update I was told by someone at Tire Bro 24 when I placed me order that I had road hazard so again like I said very miss leading and now they are trying to get me to remove my review because they want to to go to a Discount Tire to have it fixed but the closest one is over a hour from the town I live it

After 6 weeks, I ended in a return ,never has a confirmation or a tracking number ,costumer service never know nothing , don't waste your time and money Order ID: 100005967

I am filing this complaint regarding a return and exchange that has not been processed in a reasonable timeframe despite multiple follow-ups and confirmation that the returned items were received. On or around May 15, I returned a set of tires after receiving the incorrect size. I requested a return label and followed up repeatedly over approximately six days before it was provided. The return shipment was successfully delivered and confirmed as received by the warehouse on May 15. On May 18, I requested an exchange after the return had been received. As of May 28, I have not received any update, confirmation of processing, exchange tracking information, or refund status. During this period, I have contacted customer service daily. Each interaction resulted in assurances that the issue would be escalated or followed up on, but no substantive action or updates have been provided. Communication has not resulted in resolution, timelines, or accountability. At this point, the return has been in their possession for an extended period, and the exchange request has been pending for over 10 days without movement or communication. I am requesting immediate processing of the exchange or a full refund, along with written confirmation and tracking details. If this issue is not resolved promptly, I will pursue a chargeback with my financial institution due to failure to complete a timely return/exchange after receipt of the merchandise.

This company is a joke. Im still waiting for the correct wheels to be delivered and for the shipping labels to be sent to me so I can send the wrong size wheels back. I talked to Mr. Keles through texts and phone calls, he has done nothing but give me the run around. When I called the number listed on the website and was yelled at and hung up on several times. At this point I just want a refund and I will never recommend this company to anybody. Probably out $933.00 BUYERS BEWARE!!!

I got tires last year in April 2025 from Tire Bros 24. Paid them off and now here in March i have had to replace not 1 not 2 but 3 tires and when i called them about a manufactures warranty, i was told there is nothing they can do to help me. this is horrible as much as the tires cost