Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
94 reviews
TipaltiSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Tipalti provides a unified global payables solution to enable businesses and finance departments to effortlessly automate and scale their accounts payable.Tipalti helps customers scale payables rapidly and efficiently without adding staff and systems. Eliminate 80% of workload spent managing payables, strengthen financial and compliance controls, and reduce AP tax, regulatory, fraud, and audit risk while streamlining multi-entity payment reconciliation to accelerate financial close by more than 25%.
Tipalti (tipalti.com) has 94 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
94 approved reviews, newest moderated first
Tipalti has really helped us automate our AP process with respect to our recurring non-inventory vendors. Not having to spend time coding expenses and switching to a review model has been a big boost to our Department's quality and processes.
By Cameron
The software is easy to use and the payment processing is seamless. Tipalti has Great Customer Service.
By Deedee
bad bad payment
By K M.
The bad payment system
By melan R.
Expectations vs reality They onboarded us falsely, Half of their systems are manual They donot guarantee the delivery of payments They make payees as payable or not payable Payable in simple terms (will be paid) or wont be paid -- then for payable, in their system, docs missing or some details missing etc. Funny part is they donot notify your system about it, you need to read the text from their portal in html pages. Lol, working manually. If you want automation, forget about this joke company. They promise you something and they donot give them in reality.
By Bishal S.
The worst payment processor out there - so unreliable and with tonnes of bugs - my whole company ended up going with Stripe instead, and we've never looked back.
By Joel B.
Great platform with probably the best customer service I've dealt with in a B2B software company. Has plenty of integrations with other platforms which is key in today's finance world. Does what it seeks to do, with the real clincher being that when something doesn't work as intended (which will always be the case at some point with any solution), there is always a real person who can actually understand the problem to help.
By Shahid K.
Overall the system is doing the mandatory things. Capture the needed information, support workflows, and have a good connector to Netsuite. Where it lacks is the non-trivial areas like the ability to create a customs dashboard or build more complex workflows based on certain fields. Integrations to other systems (like DocuSign) ability to keep contracts etc.
By Roy W.
