TipaltiReviews of tipalti.com

A completely dysfunctional platform. We couldn’t use it even for a single day and immediately requested a refund. Instead, we were told to register on the platform as freelancers and pay the money to ourselves. This wasn’t possible because the system doesn’t accept European bank details. After multiple explanations, they finally agreed to issue the refund manually but warned it would take a long time. We agreed. A month later, they again told us to register as freelancers. We repeated that we couldn’t - and since then, complete silence. It has now been six months since we requested the refund. They no longer respond to emails. Our money - just over €3,000 — is gone. Tipalti is unlawfully withholding funds and ignoring all communication. Completely unacceptable. Do not waste your time or money on them. Strongly not recommended.

Tipalti is solving the problem of being an effective platform that we use to pay our domestic and foreign video owners. It is our housing system that we rely on to store the data that we need for our accounting records on a monthly basis during our month-end close and on an annual basis for tax reporting puposes.

Tipalti has been a dependable and efficient partner in streamlining our accounts payable process. What really sets them apart is their outstanding customer support—the team is responsive, helpful, and always ready to resolve any issues quickly, which makes a big difference in our day-to-day operations. The NetSuite integration is another major plus, saving us significant time and reducing manual work. The platform itself is also user-friendly, with an intuitive interface that makes it easy to navigate and manage our AP tasks efficiently.

We've been using Tipalti for over two years now, and it has significantly streamlined our accounts payable process. Before Tipalti, managing payments to hundreds of international vendors was chaotic, error-prone, and time-consuming. Now, we can automate everything from onboarding and tax compliance to invoice matching and multi-currency payments—all from one dashboard. The user interface is clean and easy to navigate once you're familiar with it, though onboarding did take some time and training. Their customer support has been incredibly responsive, which made the transition smoother. One drawback is the limited flexibility in customizing reports and dashboards to our exact needs. Also, having to pre-fund the account for payments adds an extra planning step. That said, Tipalti has reduced our manual workload by at least 70%, improved payment accuracy, and helped us scale without adding headcount to our finance team. If you’re dealing with high-volume or international payables, it’s a strong investment.

Highly recommend to any company looking to modernize their finance function and reduce risk while gaining back time.

I have asked them to be removed from their database numerous times and more than once pointed on their non functioning email unsubscribe page, which says "Enter valid business email address" refusing to unsubscribe my gmail address. Yet, next email "Get paid in your local currency from Infolinks" where Infolinks claims they have no data about me. It is TIpalti responsibility to remove me from their database on my request.

Does take way to long to receive the Money. I used it on a Site to Withdraw and wanted it via PayPal wich should be no Problem to do that Instant, Even automatically. It takes days for them to press one Button.

Tipalti has been essential to the AP process for the Away team. The ability to have our vendors self onboard and pay multiple vendors regardless of currency is a game change and saves us soo much time. Super excited for all of the enhancements to come and using Tipalti's other platform features!