TimekettleReviews of timekettle.co

I got scammed into buying Timekettle earbuds, expecting advanced translation features. What I got was cheap, substandard earbuds with terrible sound and practically broken translation. It skips the first few words of each sentence, making conversations impossible. And if you lose one earbud? The whole thing stops working. Yes — the app is locked unless both earbuds are connected. This is predatory. The functionality used to work with a single piece, but they removed it in a later update to force users into buying replacements or new units. Do not trust this brand. It’s a scam. You're just paying for an app that doesn't even work right. Avoid at all costs.

très content du produit et du service après vente qui sont très reactif et trouve toujours une solution merci

I had high hopes for these translator earbuds, but the reality is miles away from the flashy marketing: Far less efficient than advertised Branded as “instant,” translations routinely lag 3-5 seconds, long enough to break the flow of a conversation. Anything even mildly technical or colloquial comes out garbled, so you end up pulling out your phone to double-check—defeating the whole point of the product. Useless in noisy environments On the street, in a café, or in a train station, the mic picks up everything except the speaker’s voice. The result: the translation goes haywire, chops sentences, or just flashes “Inaudible.” Real-world dialogue? Forget it. The claimed noise-cancellation algorithms simply don’t work; the moment there’s background music or announcements, the app toggles between white noise and silence. Bug-ridden software & random translation dropouts The companion app freezes several times per session; the only fix is a force-quit and relaunch, hoping it reconnects. Translations often halt mid-sentence with no error message. You have to re-detect the language, wasting precious minutes. Hardware flaw: left earbud won’t charge half the time Even after a full reset and multiple USB-C cables, the problem persists: the LED stays red and the earbud dies after about 15 minutes. Any meeting longer than a coffee break turns into a one-ear juggling act. Non-existent customer support I’ve emailed Timekettle three times (video evidence and serial number included). To date: zero response. No hotline, no live chat. For a “premium” product, that’s downright unacceptable. Bottom line The W4 Pro is nowhere near the pocket translator it’s billed to be. Between its uselessness in noisy settings, chronic software crashes, faulty battery, and total lack of support, this purchase has been a major regret. If you need a reliable tool for multilingual conversation, look elsewhere—this model will leave you with nothing but frustration… and a dead left earbud.

Timekettle W4 Pro product AMAZING PRODUCT This is an absolutely amazing product and a real game changer for travellers. I had the benefit of testing it out with my Japanese sister-in-law and we found it to be over 98% accurate. The only lag time with Japanese language speakers is because of their sentence structure, however when I’ve tried this with European languages, it was amazingly fast. I can thoroughly recommend this for both professional and holiday use and makes any conversation more enjoyable when the language barriers are broken down. Well worth every penny spent. Congratulations Timekettle.

In just a few short months, and relatively little use, the right earbud has effectively stopped working. The volume is so low it is practically inaudible. We all understand products fail from time to time. It happens. But worse than the inconvenience is Timekettle's service, which leaves a lot to be desired. They ask me for the same details (order details, troubleshooting etc.) over and over again, in what I can only assume is an attempt to make it difficult to claim under warranty in the hopes that I'll just give up.

Muito mau comprei e não funciona , tradução lenta e sem precisão

I had an Enence but wanted an in ear device, so I purchased the $500 new version. The company rejected my card, then took 5 days to refund the money they had already processed..?? I contacted their customer service and a local rep (who no longer works for them) called me and said he had the previous model I could purchase for $200. It's junk.. Randomly says words and phrases. Doesn't translate consistently. Went back to my Enence that I bought for $80. Much faster and more consistent. DON'T WASTE YOUR MONEY ON TIMEKETTLE!!!

I received the following from timekettle: This survey is divided into three short sections: Section 1: Your decision making process Section 2: Your experience with W4 Pro Section 3: A chance for us to learn more about you Below section 2: The survey of timekettle is more about them in stead of inquiring the joy of it.... Sorry guys... W4 pro terrible. Let's dive in...About Timekettle W4 Pro... terrible.. With 4 g and slow responds... No translation or after 4 or 5 sec But no audio. With wifi, yes audio, it's better but not, but 2 sec... Wait 2 sec in a dialog when you like to respond...but you must wait It's Not .. I repeat NOT according the commercial... I have sent it back and obtain my money... Thanks for that service...and trying. By the way... service from my home country..