Unprofessional
I bought a package for my front yard, that apart form a couple of olive trees, it was a blank slate. I had a meeting with a designer and told her a couple of ideas I had (plants by the fence and a tree in a corner) and what kind of plants I would like, and the type of yard I was looking for, and told her I did not know what to do with the rest and that I was open to ideas. Well, I got a design with plants by the fence (not one of the ones I requested) a tree in the corner and other then that pebbles everywhere else, nothing else but pebbles. So basically all she did was add rocks to my original design, and I paid for that! I thought I would contact them and explain what happened and see if they could maybe let me meet with someone else, but after three emails in the span of a month without the courtesy of a reply, I am not very hopeful I will ever hear from them. Now I am out of almost $400 and a design that is basically rocks. I don't usually write reviews but I felt I needed to let people know about this company. The design is not even the worst part, it is really the complete lack of response to my emails, extremely unprofessional.
By DianeS




