Tile ClubReviews of tileclub.com

Great product and reasonable delivery time

Tile looked great! Just like the online pic. Got my order quicker than I expected and it was all intact.

I was happy with the quality of the product. The quantity was the issue when I ordered too much product and wanted to return the product that was in excess, the return policy is not that friendly with the restocking fee and the cost to ship it back. Proved to be more than the product was in value.

Fast shipping of sample. Gorgeous and elegant tile/stone, looks very exclusive!

customer service is terrible. No clear communication and can’t talk to some one who can actually help. The 5% is for payments that have processed. My payment had not processed. I tried to resolve this with 30 minutes of my order being placed there is no way my order was processed to ship. Of course the people able to make decisions are only available via email. I was actually told I would get a call and never did.

We were looking for a custom pattern in green tones for our bathroom and decided to try Tileclub. They showed us the picture of the actual custom sample just in 2 days. The tile came out gorgeous and we are waiting for a final calculations from our installer to place the order. The whole process of explaining them what we want and getting the sample pictures was very straightforward and fast. Thank you!

The tile is beautiful. I wanted something a bit different than what I could find in local stores. Tile looked like it did online. Recieved shipment quickly.

I needed a sample to be overnighted to me. I called them after 2 pm (I believe their cut off time for express orders is around noon) but they were kind enough to make an exception and shipped everything as requested. It’s a pleasure working with companies like this. Very rare nowadays