I had an issue with a reset needed and…
I had an issue with a reset needed and I was stuck. I did not think I was going to get help today (New Year’s Day), but I tried to call regardless. Tech support was there to take my calland Ian walked me through a reset as well as final setup. His instructions were clear and he made it very easy to maneuver through the problem I had. Now all is good and I able to use my new system as designed and expected. Well done, Ian!
By Mike L.
Response from TIGERSECU· Jan 5, 2026
Hi Mike, thank you for sharing your experience! We’re glad Ian was able to help you get everything reset and running smoothly—especially on New Year’s Day. Enjoy your system, and feel free to reach out anytime you need support.


