Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
108 reviews
TIGERSECUSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our family-owned small business is based in Lomita, California, and since 1996, we've been committed to producing high quality, affordable and easy-to-use security cameras and video surveillance systems designed to protect your home and keep your business secure.Our passion for quality and dedication to our customers set us apart. With TIGERSECU, you're not just buying a product, you're joining a family that values your security.
TIGERSECU (tigersecu.com) has 108 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
108 approved reviews, newest moderated first
Help was great. 😊 and the personal very nice. Good product so far thanks
By gabriel S.
Response from TIGERSECU· Sep 5, 2025
Hi Gabriel, thank you! We're happy to hear you're enjoying the product and had a great experience with our team. 😊
I recently purchased a Security Cam DVR. I had zoom issues with some of the cameras. Ian trouble shooted the DVR and resolved the issues!
By Ike T.
Response from TIGERSECU· Sep 5, 2025
Hi Ike, thank you for your feedback! We're glad Ian was able to quickly resolve the zoom issue for you. Let us know if you ever need anything!
Great customer service every time I have an issue I called and they always attempt to my issue
By Sunil J.
Response from TIGERSECU· Sep 5, 2025
Hi Sunil, thank you for your kind words! We're always here to help and glad we could assist each time. Your trust means a lot!
They were very supportive. We were not able to get mine fixed and it was under warranty. So they sent me a new one Thanks
By Chris
Response from TIGERSECU· Sep 5, 2025
Hi Chris, thank you for your feedback. Your satisfaction is our priority!
I purchased my DVR over 4 years ago... and after neglecting the system for a while, completely blanked out on the password. I was able to work through the chat support to get a quick and efficient resolution. No frills, no time wasted, just prompt service.
By Craig P.
Response from TIGERSECU· Sep 5, 2025
Hi Craig, thank you for sharing your experience! We're happy to hear our support team was able to help you reset your password quickly and efficiently.
The support agent understood the exact issue and was able to resolve the issue extremely quick. Very impressed with the agent's knowledge and his ability to work me through the corrective procedure. One of the best technical support issues I've encountered.
By Don
Response from TIGERSECU· Aug 21, 2025
Hi Don, Thank you for your great feedback! We're thrilled to hear our support agent was able to resolve your issue quickly and clearly. Your kind words mean a lot to us!
After years of flawless use, I recently had a sudden loss of some of my security cameras. I immediately contacted TIGERSECU for help and was pleased to receive a fast reply email letting me know a ticket was opened and I would be contacted after the weekend as soon as they opened. Meanwhile, the support agent, May, included some troubleshooting advice and a link to their Website with more information. With all that helpful information, I was able to figure out what went wrong and am now back up and running again. I highly recommend TIGERSECU. They stand behind their products and their customers.
By Maris W.
Response from TIGERSECU· Aug 21, 2025
Hi Maris, thank you for your kind words and recommendation! We're so glad May's support helped you get everything back up and running. We truly appreciate your continued trust in TIGERSECU!
We recently had a new DVR installed and were having connection issues. I emailed Tigersecu after hours and was pleasantly surprised to get an immediate response from Ian. He gave me some great advice and I was quickly able to get the DVR back online. Amazing customer service. A big thanks goes to Ian.
By JT
Response from TIGERSECU· Aug 18, 2025
Hi JT, thank you for your kind words! We're so glad Ian was able to help get your DVR back online quickly. We'll be sure to pass along your thanks—your support means a lot to us!
