Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
61 reviews
TicketXSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
TicketX is a secondary ticket marketplace for concerts, sports, and live events across the US. Founded in July 2023. TicketX delivers the most trusted and seamless ticketing experience.
TicketX (ticketx.com) has 61 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
61 approved reviews, newest moderated first
Horrible, don’t ever use. Tickets were not as described and didn’t give clear direction on how to get tickets
By Alfredo A.
Response from TicketX· Aug 21, 2026
We're truly sorry to hear about your experience. If you haven't already contacted us regarding this issue, please reach out to our support team so we can make this right for you.
We are from Canafa and hadn’t used this before. It was super easy- we bought Tigers baseball tickets. Got a QR code for the tickets and had no problems
By Parveen W.
Response from TicketX· Aug 15, 2026
Thank you for the review! We're so glad your Tigers game experience was smooth from start to finish. Hope to see you back next time you're looking for tickets!
Got tickets for cheaper than other resale sites and were delivered to my email within minutes! Will definitely use them again
By Amelia H.
Response from TicketX· Aug 15, 2026
Thank you for the review! We're thrilled you found a better deal and received your tickets so quickly. We can't wait to help you grab your next ones!
I saved a ton of money over the weekend on Concert tickets. On top of the seller offer a discount of 50% on the whole sale. Plus just for signing up $ 15 dollars credit. It was super easy to order and transfer the tickets. I would definitely use them again.
By Eileen P.
Response from TicketX· Aug 15, 2026
Thank you for the review! We're so glad the weekend deals and sign-up credit made such a difference. We look forward to helping you save on many more concerts ahead!
Easy site to use and it was quick. The only problem was I had to baby the confirmation order that had ticket links. They never let me move into my wallet for easier access
By Susan D.
Response from TicketX· Aug 10, 2026
Thank you for the kind words about our site! We're sorry to hear you had trouble moving your tickets to your wallet. We appreciate your feedback and are working to make the ticket management experience smoother. Hope to see you again at TicketX!
Can’t refund, prices are high.
By Ryan H.
Response from TicketX· Aug 5, 2026
Hi Ryan, We're sorry to hear you were disappointed with your experience. As a resale marketplace, our prices reflect current market demand, and unfortunately we are unable to offer refunds as all sales are final. We understand this can be frustrating and truly appreciate your feedback as we continue to improve.
The process the actually receive.my tickets was terrible- I was not even told which playform had my.tickets -- only that it would fome through either Ticketmaster, AXS or 'other' platform, which made it a nightmare to get my tickets. In the end, it turned out Seatgeek had my tickets, but no email. Other than that, price was okay.
By Martinez A.
Response from TicketX· Jul 30, 2026
We sincerely apologize for the confusion around your ticket delivery. Not knowing which platform to expect your tickets from is a frustrating experience, and we completely understand your frustration. We are actively working to make the delivery process clearer and more straightforward for our customers. Thank you for bringing this to our attention.
My concert ticket only came one and a half hours before the show. I had a dry stressful day, wondering if it was going to come at all. I submitted several queries and emails before they responded. Thankfully I was waiting at the stadium.
By Jan T.
Response from TicketX· Jul 30, 2026
We're truly sorry for the stress and uncertainty you experienced throughout the day — that is not the experience we want for our customers. We're relieved your ticket arrived . We hear your feedback and are working to ensure faster response times going forward. Thank you for your patience.
