Tickets.comReviews of tickets.com

Aka Ticket Fulfillment Services - Zero Stars. I also had the bait and switch. I did not go to this site to buy tickets for a, now cancelled concert, but didn't notice I was switched until after it was done. Okay, my bad so I went along and paid almost double the cost. Now the concert is cancelled and they refuse to refund my money. Money that I will now have to pay out of my pocket back to friends I bought tickets for. I recommend you file complaints with BBB and your state's AG and also dispute with your credit card company. Oh, and make sure to review Ticket Fulfillment Services LP aka TicketsOnSale for their deceptive business practices, on every site you can. These people are thieves.

Don’t use this company! They will take your money and not give a refund if your event is canceled. Terrible customer service!

They cancel an event during COVID-19 and refuse to refund

Dont use this site .Event was cancelled i didnt get a refund . I didn't fuss it wasnt any use .. i know me if they were locally id put my hands on someone 239 dollar loss don't use this site

My Concert was canceled and they refused to refund my money. Do Not Use this Company...

this website is a total SCAM!! Don't buy anything from them, the customer service is rude and don't help at all. Waste of time and money. Please go on ticketmaster which is more efficent and flexible and if an event is postponed is able to give your money back.

Customer service rude. Will take your money and then did not deliver ticket in time. Show might be postponed and they will not return money even if show time postpone indefinitely.

Total scam, and guess what Paypal gives them a free pass. So..don’t do business with Tickets.com or PayPal. You will lose your money!!