Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
6 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ticketon.com is listed under Events & Venues.
ticketon.com (ticketon.com) has 6 customer reviews on The Fair Hearing, with an average rating of 1.7 out of 5.
Showing 5 reviews with 1 star · Clear filters
Tickets were purchased fraudulently on my debit card. When the bank contacted Ticketon (twice) they refuted the claim saying the tickets had actually been purchased tickets by the card holder. When I called the company directly to ask for help finding a solution the customer service agent said: Good luck with that and hung up. When I called back, and asked for a manager, he hung up again. The phone tree is difficult to navigate.
By Sharon N.
Deceitful company. I purchased the protection plan for my tickets and my reason for canceling was covered in there terms but they refuse to issue a refund.
By Eduardo T.
Do not purchase tickets online with them. They send you the tickets and they do not work!!! They dont offer a refund or give you your money back even though the tickets are no good!!
By Jose C.
Tiketon has become impossible to use since it partnered with Freedom Bank; as a poor Russian speaker you can't checkout. Nightmare.
By kenelm H.
They charge me double I bought one ticket they charge me for two
By ARMANDO M.
