TicketbudReviews of ticketbud.com

I like using this site but ticket purchasers get aggravated because it times out on them. Also would like the capability to add a confirmation landing page.

It has been a pleasant experience with Ticketbud because whenever we have questions or issues, we reach out to Layla and she is always prompt to respond and assist us. We appreciate the customer support! Also the scanning option for check in has been so smooth for our events. We have had some back and forth to learn about our payouts for paid events and we had some discrepancies from the percentage taken by our stripe and what was reflected in our payouts from Ticketbud.

Easy to use as a platform. It was easy to assign tickets manually and edit already assigned tickets. The spreadsheets and information they craft are very helpful as well.

I made the switch to ticketbud back in 2020 when other ticket companies were banning in-person events. I only have two events per year but so far things have gone well. Their customer service is pretty good with relatively short return times. There are some things I'm not thrilled by (namely, you only get one photo and cropping it has been difficult with the photo often getting stretched when viewed on desktop). That being said, I am overall happy with the company.

Very helpful. The site isn't super user friendly but the staff and videos were great.

I've used Ticketbud for my bar's concert venue space since mid-2014 and was initially attracted to their inexpensive "one-price" option as opposed to some of the other competition out there. At the time their service was alright, it wasn't anything great but I didn't expect it to be for the price that they were charging. For my ticketing and event management needs, they were fine. However, then in late 2014 they announced a pricing change where they were moving towards an entirely fee-based model. While it's a fairly big change, it wasn't one that made me angry. I've talked with their customer service reps before when I had an issue and they've always been very good about helping me. They've also been working hard to add new features so it's definitely been fine. One new thing I really enjoy is that you can add the very small service fee to the price of the ticket so it doesn't even show up as a service fee, and as an organizer I don't have to pay at all. So in effect, I'm saving money. Ticketbud still has a ways to go but I do applaud them for working hard to keep my business.