Great products and amazing customer…
Great products and amazing customer service.
By Cullen M.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
16 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Thyrm designs innovative tactical gear for military, law enforcement, emergency response, and responsible citizens. Our patented, reliable solutions are American made and guaranteed to withstand the rigors of diverse tough environments. Our small family business works with top tier trainers to develop and test our unique products, which include SwitchBack® flashlight rings and pocket clips, CellVault® battery storage cases, lens protectors, DarkVault® rugged smart phone holders, VariArc® helmet light mounts, and more. We are known worldwide for dependability, improved safety and preparedness, elegant design, and ruggedness.
Thyrm (thyrm.com) has 16 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
16 approved reviews, newest moderated first
Great products and amazing customer service.
By Cullen M.
Absolute top notch product, and somehow better customer service. Spent hours emailing back and forth to solve an issue (my fault). Excited to shop again.
By Cubby M.
Had an issue with a product of theirs. Contacted Thyrm customer service on Friday evening. By Monday morning they already had a replacement in my mailbox! Great customer service and I’m well enthusiastic about their products too! Quality all around.
By Cody G.
Rad company, selling rad products.
By customer
Thyrm is legit! Their customer service and support team (Liza) took my question about a legacy product and got the information I was looking for. She also send me repair parts which I probably couldn’t have found anywhere else. Thank you Thyrm.
By Alex J.
They make excellent products. I enjoy their flashlight handles (Switchback 2.0 in particular). But even better is their fast, easy customer support. Can't wait to buy more of their stuff!
By Taylor M.
Prompt responses, kinda attitude, and superb products at great prices.
By Jose Galeana B.
Customer support responded to.me asap after hours, got my error fixed with choosing a product and even pointed out my shipping error to ensure it was the correct address! Thank you Lisa!
By Kodie