Technical Issue Resolved
I had a technical issue and thrive customer support not only answered to my questions but gave me a solution.
By Ani P.
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
546 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Blazing fast WordPress themes, gorgeous landing page templates and conversion-focused plugins, all designed to help get you more traffic, subscribers and customers.
Thrive Themes (thrivethemes.com) has 546 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
546 approved reviews, newest moderated first
I had a technical issue and thrive customer support not only answered to my questions but gave me a solution.
By Ani P.
Really positive experience with ThriveThemes support. They handled my issue quickly and professionally, and I felt like a valued customer throughout the process. It's rare to get this level of service these days.
By Kim
Great and quick Support as always. Thanks Thrive Themes Team!
By Petra
' Maria in Accounts & Billing was amazing. I needed to switch my PayPal from a personal account to a business one, while keeping my grandfathered legacy pricing as a long‑time full‑suite subscriber. She made the whole process simple, clear, and stress‑free. Her communication was next level. Thanks again, Maria - outstanding service. '
By Steve G.
Been a longtime customer for roughly 7 years or so and they (Thrive Themes) had a problem with processing payments. Got sent a link that did not work from the get go to solve the issue. Got tired of dealing with the support and did not get back to them for some time, but now again tried to get a functioning link so I could get my thrive Suite package deal back as it was before Thrive Themes own issues with their payment processing. It's a hard stop no from them even though they were the cause of the issue in the first place. This company has just gotten worse and worse over the years. No goodwill to long time loyal customers who they cause problems for, support that is many times scattered and slow to reply etc. Go with a better solution for your website, one that is more customer oriented and that does not try and blame the customers for their mistakes. Worthless!
By Daniel Kane M.
Very quick and helpful assistance. Very good support.
By María del Rosario Hernandez R.
Great experience. Maria from billing helped me adjust my plan. She was friendly and professional. She made sure everything was taken care of.
By Kim J.
Thanks to Maria and Thrive Themes for their excellent support and for resolving my issue so quickly.
By Prendos N.