Great customer support!
I couldn't have asked for better support. The team was so helpful with the billing issue and I felt cared for the whole time. Great customer support!
By Andreas K.
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
546 reviews
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Blazing fast WordPress themes, gorgeous landing page templates and conversion-focused plugins, all designed to help get you more traffic, subscribers and customers.
Thrive Themes (thrivethemes.com) has 546 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
546 approved reviews, newest moderated first
I couldn't have asked for better support. The team was so helpful with the billing issue and I felt cared for the whole time. Great customer support!
By Andreas K.
Had an issue with my subscription and friendly support staff sorted it for me quickly.
By customer
The team at Thrive Themes went to the furthest reaches of customer support I've ever experienced in helping me address an issue that was actually all my fault! They showed a level of human care and empathy in an online world so full of big companies forgetting the sacred link with the most important people in the room: their customers. I continue to whole-heartedly recommend this brand to all new online entrepreneurs I meet. It's clear the company culture is one of support and human-centred service at it's core.
By Mark U.
My technical issue was resolved very quickly!
By Jaremy
I bought 2019 the Thrive Architect Plugin with a onetime payment and was very happy with it. Beginnning of 2026 the Plugin blocked all my pages which i created with this plugin. They force customers now to buy a yearly plan for 99 $, despite that i use it just sometimes and i dont need new features. Conclusion: They just search a way to press the money out of people.
By Linus
Great customer service
By Amy C.
I've been a Thrive Themes user since its inception and today's support experience has reaffirmed why I'm still with them. The support team go above and beyond and Belen did exactly that today. Without the help and support I wouldn't be able to meet a client deadline on a difficult site. Thank you so much.
By Lickrish D.
I get consistently good support from ThriveThemes. The issues I raise are always technical so as an engineer, I appreciate their competence. Thanks guys.
By Keith