Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,328 reviews
ThrivelabSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Thrivelab is out to change how hormone health is delivered – making it more convenient and cost effective to access safe, natural hormone and testosterone balancing programs. Now everyone can alleviate age-related symptoms and restore youthful vitality faster than ever before.
Thrivelab (thrivelab.com) has 1,328 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
1,328 approved reviews, newest moderated first
knowledgeable and caring provider
By Andrew F.
Response from Thrivelab· Sep 4, 2026
Thank you for the kind words. Knowledgeable and caring is exactly what we hope every patient finds here. We're glad to have you with us. The Thrivelab Team
Their very patient, kind, listened, when over all the questions I had and Memorie was very underdatnding. So far I love the company and plan on doing more business in the future
By Scarlet G.
Response from Thrivelab· Sep 2, 2026
Thank you for the kind words. Memorie is so patient and easy to talk to, so it's great to hear she took the time to go through all your questions. We're glad you're loving Thrivelab so far, and we're looking forward to being part of what's ahead for you. The Thrivelab Team
My meeting with Memorie Nichols was delightful with excellent results. I was able to get all my questions answered and she came up with the perfect solution for me. Her advice was very helpful and will be instrumental in keeping me healthy. I highly recommend Thrivelab and Memorie. Many Thanks!!
By Gail S.
Response from Thrivelab· Sep 2, 2026
Thank you so much, and what a lovely note to pass along to Memorie. She really does have a knack for listening and finding the right fit for each person, so we're thrilled your meeting left you feeling taken care of. We appreciate the recommendation, and we're glad to have you with us. The Thrivelab Team
So helpful on the front end in preparing for our appointment, both for me and on their side! Attentive and responsive, empathetic and articulate, and looking forward to feeling better soon!
By Hunter P.
Response from Thrivelab· Aug 26, 2026
Thank you for taking the time to write this. Feeling supported before the appointment even starts makes such a difference, and we're glad the prep felt smooth on both ends. Here's to you feeling better soon, we're really looking forward to being part of it. The Thrivelab Team
Brittany was caring and really listened to my concerns and also didn’t rush me at all. I feel like she really wanted to help and really looked at my overall health as ways to determine we were on the right track for my care journey
By Susan D.
Response from Thrivelab· Aug 26, 2026
Thank you for taking the time to share this. Brittany has such a gift for slowing down and looking at the whole picture, so it's wonderful to hear you felt that with her. Never being rushed, and knowing your provider genuinely wants to help, is exactly what your care should feel like. We'll be sure to pass this along to her. The Thrivelab Team
***Update/edit*** I need to give credit where it’s due! Jordan, the patient care manager has completely taken my situation over and started digging into the issues. She immediately reached out to me and has been trying to find the problem, which seems to be a disconnect with the compounding pharmacy. Jordan processed a FULL REFUND then unexpectedly my order arrived later that same day. I have reached out to Jordan to let her know and to make re-payment. I am happy with the work that Jordan is putting in trying to resolve this issue and find where the break down in services occurred. Though I am not required to remit another payment, it IS the right thing to do and I will continue working with Thrive Labs going forward. Thank you, Jordan! If I could rate this company 0 stars I would. My provider was great, the actual company is the worstbive ever experienced. I had my consultation on 8/13/26. They “ordered” my meds that day but never processed it. I had to go in and do that…. Ok so on the 15th I did so. On the 17th apparently it actually “processed”. But today on 8/21/26 ins I’ll have no order confirmation or tracking info. But I am sever hundred dollars lighter…. My husband had his consultation on 8/18/26 and his medication arrived about 5 minutes ago on 8/21. I’ve been messaging thru the portal, I’ve left voice mails and I call at all hours of the day. No. Response. Guess I have to contact my card company and the state attorneys office. It’s upsetting because the provider is actual a local woman who works AT my PC doc office. Oh well
By Nicole M.
Response from Thrivelab· Aug 26, 2026
Thank you so much for giving us the chance to make this right. We're so glad Jordan was able to step in and get everything sorted for you, she's truly one of the best and we're lucky to have her. We appreciate you sticking with us, and we're committed to making sure the rest of your experience with Thrivelab is smooth, supportive, and exactly what you deserve. The Thrivelab Team
She made us both feel very comfortable discussing Cindys health and made good sense
By Cindy C.
Response from Thrivelab· Aug 19, 2026
Feeling comfortable enough to really talk things through makes all the difference, especially when you're navigating it together. So glad she created that kind of space for you. Thank you for sharing this, and we're here whenever you need us. The Thrivelab Team
Maria and Brittany have both been very helpful with helping navigate my hormone replacement therapy. They listen to my concerns and are very knowledgeable about HRT and any other questions I may have.
By Patricia T.
Response from Thrivelab· Aug 19, 2026
Thank you so much for taking the time to write this. Maria and Brittany both know HRT inside and out, and they really do listen, so we're glad you've felt that. We'll be sure to pass your kind words along to them both. The Thrivelab Team
