Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,328 reviews
ThrivelabSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Thrivelab is out to change how hormone health is delivered – making it more convenient and cost effective to access safe, natural hormone and testosterone balancing programs. Now everyone can alleviate age-related symptoms and restore youthful vitality faster than ever before.
Thrivelab (thrivelab.com) has 1,328 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
1,328 approved reviews, newest moderated first
It was a great experience and answered all my questions and concerns.
By Jeffrey H.
Response from Thrivelab· Apr 3, 2026
Thank you for the kind words and for taking the time to leave a review! We're glad your experience was a positive one and that we were able to address your questions and concerns. We look forward to continuing to support you.
They have been very quick to answer questions.
By Matt
Response from Thrivelab· Apr 3, 2026
Thank you for sharing that! We know how important it is to get timely answers, and we're glad that's been your experience. We look forward to continuing to support you.
Rhonda was really great to work with, very thorough in all plan options. Kept the entire experience personal and comfortable. Would definitely recommend her and the team to family and friends. Thank you!
By Brad
Response from Thrivelab· Apr 3, 2026
Thank you for this wonderful feedback! We'll make sure Rhonda sees this -- it's great to hear she made the process feel thorough and personal. That's exactly the experience we want every patient to have. We appreciate the kind words and the recommendation, and we look forward to supporting you and anyone you send our way.
This entire experience so far has been so simple and re-affirming! The website is intuitive and easy to navigate and my provider Rhonda is incredibly patient with me, listening intently, while acknowledging how I am feeling. What a great resource! Thank you!
By Julie W.
Response from Thrivelab· Apr 3, 2026
Thank you so much for this! We're glad the experience has felt straightforward and supportive from the start. We'll be sure to pass along your kind words to Rhonda -- that kind of attentive, personalized care is exactly what we strive for. We're happy to be a resource for you and look forward to continuing to support you on your journey.
Katya is wonderful! She really goes above and beyond for me consistently. I'm so impressed with the customer service at ThriveLab. Also Ashley Wheeler is amazing as a provider and hormone specialist. She is so kind, really thoughtfully listens to my needs and is so very knowledgeable. Thank you Thrivelab for improving my life in so many ways!
By Rebecca J M.
Response from Thrivelab· Apr 3, 2026
Thank you so much for taking the time to share this! Katya and Ashley will both be thrilled to hear your kind words -- they are wonderful examples of the care and dedication our entire team brings. We're so glad you've felt supported and well taken care of. Hearing that your life has improved through your experience with us is truly the best feedback we could receive. We look forward to continuing to be a part of your health journey.
Great customer service. A lot of great information. Convenient and easy to work with. Thank you!!!!!
By Brad B.
Response from Thrivelab· Mar 25, 2026
Thank you so much for the kind words! We're thrilled to hear you had a great experience and found everything easy to navigate. That's exactly what we aim for. We look forward to continuing to support you on your journey!
Been with them for several years and let me tell you, they really care about their patients and their concerns. Highly recommend! Also shoutout to Maria. She is awesome with all my concerns as well!!
By raymond
Response from Thrivelab· Mar 25, 2026
Raymond, thank you so much for this! Several years with us means the world, we're grateful for your loyalty and trust. Caring for our patients is truly at the heart of everything we do, so it means a lot to hear that comes through. We look forward to continuing to support you!
Brittney listened to what was going on in my life. She addressed my immediate issues and didnt try to push too much on me at once. She was compassionate and professional about everything going on in my life right now. I highly recommend Brittany and this company to other people.
By Lisa L.
Response from Thrivelab· Mar 19, 2026
This means a lot to us. Brittney is incredible at meeting people where they are and creating a plan that feels manageable and supportive. We’re so glad you had this experience.
