Ashley was great and made me feel seem…
Ashley was great and made me feel seem instead of just another number!
By Sara A.
Response from Thrivelab· Nov 9, 2023
We're here for you!!
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
1,328 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Thrivelab is out to change how hormone health is delivered – making it more convenient and cost effective to access safe, natural hormone and testosterone balancing programs. Now everyone can alleviate age-related symptoms and restore youthful vitality faster than ever before.
Thrivelab (thrivelab.com) has 1,328 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
1,328 approved reviews, newest moderated first
Ashley was great and made me feel seem instead of just another number!
By Sara A.
Response from Thrivelab· Nov 9, 2023
We're here for you!!
Efficient, great communication, easy to use platform, provider was extremely knowledgeable and spot-on with evaluating symptoms and recommending treatment and management options. Excellent experience all around. Highly recommend Thrivelab!
By Taren D.
Response from Thrivelab· Nov 9, 2023
Wow, thank you for this glowing review! We're so happy you feel supported.
I am having a great experience with my PA. She is great at explaining things and doesn't make me feel dumb for not knowing something. She is understanding about my current situation.
By Carrie R.
Response from Thrivelab· Nov 9, 2023
So happy you're feeling understood. Thanks for sharing.
Rachel Recore was very knowledgeable and explained things well.
By Kimberly M S.
Response from Thrivelab· Nov 9, 2023
Thank you for your review!
Great customer service really Have the customer in mind and knowing that everybody doesnt fit into a box
By Michael S.
Response from Thrivelab· Nov 9, 2023
We appreciate your kind words!
The convenience of at home appointments works with my antisocial tendencies.
By Elizabeth T.
Response from Thrivelab· Nov 9, 2023
So happy you enjoy your at-home appointments!
The consultation went very well, I only gave a four star rating because my representative couldn’t tell me what insurance is accepted, which is a concern for me because I want to make if I go any further with this that my treatments will be covered.
By M. R.
Response from Thrivelab· Nov 3, 2023
Hi! Thank you for your review. We are so excited to offer our Thrively insurance program, and there is a process that needs to be completed for every patient as there are thousands of insurance plans. Our team will complete your insurance verification after receiving your insurance. A $45 charge for your Initial Telehealth Consultation will be charged as the anticipated co-pay deposit, however if your co-pay is lower, you will be credited the difference on your next invoice. If your co-pay is higher, you will be notified of the difference and charged accordingly. If you have an HMO or a plan that won't cover clinical, only pay $45 per visit with your provider as needed instead of the monthly subscription fee.
Lisa Simmons NP was kind, informative and most of all, really listened to my concerns. As a RN myself, I appreciated her insight based on the latest evidence and robust studies.
By Joy
Response from Thrivelab· Nov 3, 2023
We're so happy you felt heard. Thank you for your review!