Thrifty Car RentalReviews of thriftyuae.com

Self made criminals After bringing back the hired car I had to pay almost 1000 euro for???????????? I have been very careful with the car, no scratch or damage. I brought it back in the night without support or checkout.

I reserved a car from Thrifty, purchasing insurance at that time. When my husband and I arrived at the airport, the customer service representative insisted on speaking only with my husband. I figured out why. The rep talked my husband into insurance! WE ALREADY HAD INSURANCE! I contacted Thrifty letting them know how displeased I was and requested a refund. They replied with a copy of the contract they had my husband sign. VERY POOR CUSTOMER SERVICE through DECEPTION!!

In Orlando Crowne plaza downtown hotel... I have been renting from Dollar and thrifty since 2015 monthly. I reserved for 7 days. On the seventh day I have return the vehicle three hours earlier. I'd been banned on the do not rent list while visiting Georgia trying to urgently get home to my mother. Found out on my contract States I did return early as a -$27 credit BUT??!! I have a $10 late charge and also $48 late fee. Now I'm in collections. I'd called for the entire summer about this and no one is willing to resolve this and it is right there before their eyes. I am not paying $203 when I suppose to be honored for my discount from the beginning $131. On their website States price match up and I'd screenshot it. Downtown location refuse to honor this also. I'm in collections for nothing but bs If never had issues at the airport location

Used this company while in vacation to Fl and highly regret it. From the arrival to their front desk and no one being there to having to use another co owner company to having to add fees that we didn’t agree to on line. Fast forward a week and we return the car to them, of course them adding a fee for a full tank of gas for less than an 1/8 used... Not recommended

Best car hire experience ever, pick up drop off totally faultless, no sales pitch, polite staff. No queues at either end. For the small increase in total hire over other robbers I've had it was well worth it. NICE AIRPORT JUNE 19.👍

I recently rented from Thrify in Florida, where toll roads are toll by plate #. I expected to receive a bill from Thrifty for the tolls and I did. What I did not expect was a $9.99 admin fee for EACH toll causing my $7.30 in tolls to become a bill for $87.22. I have used Thrify frequently in the past for both business and pleasure, but this blatent and abusive policy has ended my utilizing thrify forever!

Before renting a car from Thrifty, please go to the consumer affairs dept. website and look at the literally hundreds of one star reviews against this company. They obviously do not make their money from car rentals. They make it through forced upgrades, toll passes, erroneous cleaning charges for non-existant smells, animal hair, spills, stains, & general cleaning. They give unlimited miles and then restrict the areas that you're allowed to go. The car was inspected on my return, inside and out and given an ok. A full 24 hours after I returned the car, I received a message that I would be charged an additional $300 cleaning fee for smoking, animal hair, spills and stains. I had the car for 2 days and none of the above is true. My two day rental came to $586. Delay your trip, ask you mil for a ride, go anywhere to rent a car other than Thrifty. Enterprise Car Rentals is the only way to go. Wish they had a car available the day I needed it. I will NEVER give this company my business again, and will NEVER stop telling people about their deceptive business practices.

The worse experience ever with HOTWIRE.COM /THRIFTY Car Rental. Both of these place are the worse place to go to because they don't care if you were trying to get an extended contract and/or try to upgrade your vehicle. I was trying to be a loyal customer with Hotwire.com /Thrifty Car Rental to extend my rental with them. All they did was give me the run around for several hours when I got to the SEATAC airport. I called the night before with Hotwire.com to see if they can help me with the upgrade from a Compact Car to a 4X4 SUV. The agent on the phone Hotwire.com stated that they can get the deal comparable with Expedia.com; what I was quoted before buying with Expedia.com so I didn't go with Expedia.com and agent told me just to waited till morning to see if they have an SUV available and that the agent would input the quote that I was given from Expedia.com on my Thrifty Car Rental reservation so that Thrifty Car Rental will see it in the morning when I got to the SEATAC airport. When I got to SEATAC airport to see if they have 4X4 SUV available before paying for the Upgrade and Extend of my vehicle rental contract, Thrifty Car Rental told me if I upgrade from the Compact Car to a 4X4 SUV, I would have to pay over $100 per day plus all the fee. I was shock that the agent from Thrifty Car Rental didn't read the quote that was input to my account from Hotwire.com that they were going to give me the price of Expedia.com price. Thrifty Car Rental told me now to call Hotwire.com to see what they can do for me. Now this is when both HOTWIRE.COM /THRIFTY Car Rental started to give me the run around. Long story short I explain everything from Hotwire.com agent the night before, Thrifty Car Rental at SEATAC airport, back to Hotwire.com on the phone; that they were no notes stating I was going to get an upgrade that was comparable with Expedia.com price that was supposed to be input to my account and that both HOTWIRE.COM /THRIFTY Car Rental would not be able to HONOR the quote that was given to me from the start. So thankfully I was able to talk to Expedia.com and Fox Car Rental to be able to get a better rate and cancel my reservation with Hotwire.com /Thrifty Car Rental SEATAC airport. When I returned they compact car with Thrifty Car Rental I read the EARLY RETURN FEE, of $25 will be applied so I was ok with that. Then Thrifty Car Rental said that I would have to call Hotwire.com to get my refund I was supposed to get back because I returned the car less time of my contract and only used it for about 3-4 day of my contract. Hotwire.com stated that unfortunately they can't do anything about it and they all Contract are final with no consideration at all. That is why I would NEVER go through Hotwire.com and Thrifty Car Rental ever again and will make sure to let everyone know that both of these place will give you the run around and best to just pay a bit more for less headache.