THRESHOLDReviews of thresholdsecurity.com

I found your site very difficult to find what I needed. It would make since to me that if I look at my past orders I should be able to reorder right from that spot (by the use of a "Re-Order Button") without having to search all over your site to find it let alone figuring out how to put it in my cart. I also wanted to order some cleaning cards for the Dymo printer and after spending 45 minutes searching for the item and finally finding it only to learn I could not put the item in my cart (no button present to order). I resorted using your chat line and the lady assisting me (Cindy) took my order for the items I needed. She was very pleasant and helpful. Your search engine was next to useless, I even typed in the known part numbers and it could not find the cleaning cards nor the labels. Very frustrating experience and it took way to long to get my order placed. Without a doubt your online site is the least friendliness for a customer to use that I have ever experienced. One further note, I was unable to edit my credit card information which is weird. Your log on button should have a drop down button that lists links to get to your past orders, edit your account information, and a link taking you to a "complete" list of items that can be purchased from your site with a good search button incorporated with that list.