ThreadhatReviews of threadhat.com

The hat that arrived looked nothing like the photo on their website. Since they shipped it in a plastic bag, it arrived completely crushed. When I wrote their customer service asking to return the hat for a refund, their representative "Jenny" wrote this: "I really don't recommend doing a return. Returning it back could cost you more time, more money and more energy. (we don't provide a shipping label, sorry!) Do note that the cost of return will be paid by yourself as we state in the return policy on the website. If you don't want to keep it, maybe you can give it to a family member or a friend as a gift? Or resell to other people? Is that ok with you? Would you mind that you kindly keep it and we refund you 20 dollars?" I paid $79 for the hat, including shipping. Yes, they haven't heard the last from me. This a company is a FRAUD.

Frankly, I'm disgusted that I have to give 1 star to this company. Not only did I never receive my hat.. but I never received an email with receipt...or a tracking number as promised.. or a response from a manager after close to 10 emails and messages to their online store... And after all this I finally got a response saying nothing but "wait patiently". And that was 3 weeks ago with still not so much as a hint of a tracking number or manager to speak to. It's criminal that this company is still able to conduct business if you ask me. And if you would like support to my claim look no further than the slew of reviews with the same awful experience and customer service responses. 0/100

Looks like they use the same pictures and sales pitch as chenups.com - they claim to have leather and/or wool hats (and they show pictures of them), but ship cheap felt imitations that look NOTHING like the pictures. These are literally $5 - $10 hats that they sell for $60 on up. What a complete ripoff.

Good nice hat, looks like the picture. Easy adjustable to fit my big head. Shipped in about 3 weeks to the Netherlands. Little critique: would have liked a conformation email direct after ordering.

1 month and I have emailed the company twice, received 2 replies and have STILL not received what I ordered. I would suggest NOT buying anything from this site.

fatto un ordine per un valore di 80 euro ; un mese di attesa per ricevere un solo cappello sui 2 che avevo ordinato. cappello consegnato dentro una busta morbida quindi completamente schiacciato; una vergogna! fate schifo ; questa é truffa....

CHEAP Chinese costume hats. Absolute waste of money!! They don't ship in boxes, but bags. Then your expected to send it back to China to get a full refund, otherwise they offered me a $25 refund and perhaps I resell or gift the hats I purchased.

This is the WORST possible online shopping experience I have EVER had. Not only did the hat take over a month to arrive after my order was placed, but it looked NOTHING like the photo as advertised and arrived damaged beyond repair. Made with the utmost cheapest materials in a factory in China. Massive avoid!