The ease of ordering and the quick…
The ease of ordering and the quick response to concerns.
By RENE
Tuesday, November 3, 2026 · Customer reviews of US businesses

The Fair Hearing score
Average
71 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Threadfellows specializes in offering premium, name brand products ideal for decorating with your company logo. We are continually recognized as one of the best in the branded apparel and hardgoods industry, showcased by our curated collection of exclusive brands like Patagonia, Nike, Carhartt, Stanley and more. We offer Free Logo set ups, Free Logo application, volume discounts and free shipping on orders over $5000. We can't wait to help bring your logo to life!
Threadfellows (threadfellows.com) has 71 customer reviews on The Fair Hearing, with an average rating of 3.2 out of 5.
Showing 6 reviews with 4 stars · Clear filters
The ease of ordering and the quick response to concerns.
By RENE
It was customized Patagonia sweater. Emails requests were promptly answered.
By Sheri L.
Molly was great! Extremely responsive! She made the process better. The artwork took multiple takes since the colors were not matching my brand.
By NCEO
The customer service (especially Molly) is top-notch. The only improvement I see would be the turn around time. This is the triple the time I have have waited for customer shirts compared to other vendors.
By Deborah L.
I initially had a bad taste with threadfellows, as I saw all of the bad reviews after ordering, which led me to push their support a little bit more. But, honestly, the delivery was within timeline, considering I got blanks and no embroidery service, I think that they were super transparent with me and delivered whenever they said they would. Quality of the hats are great, thanks for this threadfellows. Looking forward to working with you again.
By Bert
Very friendly and helpful with all the last-minute changes and the one jacket we forgot. Would definitely order from here again.
By Jeanne F.