Top notch!
Everyone on the customer service team at Threadfellows was very knowledgeable and responsive and kept working with me until we got it just right! :)
By Julyn F.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Average
71 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Threadfellows specializes in offering premium, name brand products ideal for decorating with your company logo. We are continually recognized as one of the best in the branded apparel and hardgoods industry, showcased by our curated collection of exclusive brands like Patagonia, Nike, Carhartt, Stanley and more. We offer Free Logo set ups, Free Logo application, volume discounts and free shipping on orders over $5000. We can't wait to help bring your logo to life!
Threadfellows (threadfellows.com) has 71 customer reviews on The Fair Hearing, with an average rating of 3.2 out of 5.
Showing 31 reviews with 5 stars · Clear filters
Everyone on the customer service team at Threadfellows was very knowledgeable and responsive and kept working with me until we got it just right! :)
By Julyn F.
I ordered a few items for my husbands birthday and my package got lost at UPS which made it delayed. When I contacted Threadfellows about the situation with no hesitation they sent me a new package and expedited the shipping so it would make it to me in time! Their customer service is 10/10 and the items I ordered are perfect!
By Haley F.
Beautiful product and stitching! Very happy with our jackets.
By Endodontics of Cherry C.
This process was so easy and the outcome was amazing
By Andrew S.
I would give the Threadfellows Customer Service team the highest rating. They are TOP NOTCH! All the communication about the process is very helpful as well. I never have to question where my orders are in the process.
By S. B.
I placed my order online. then I was told it could take up to 2 weeks but low and behold within days it was sitting at our receiving dock! Quick and easy
By Craig M.
Quality of products and service. Very easy to work with.
By Brian B.
Great company
By Michael H.