Très décevant
Très décevant. J'ai reçu un produit défecteux et je n'ai reçu aucune proposition de remplacent, seulement des suggestions à appliquer moi-même avec pour résultat un briquet totalement inutilisable.
By Bruno K.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
56 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our official flagship store features a collection of meticulously crafted lighters, all newly produced in 2024. While preserving the classic charm of THORENS, we have significantly enhanced product detail quality. Our single and double claw lighters now offer improved durability, ignition rates, and longevity.
Thorens Lighter Official Site (thorenslighter.com) has 56 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 6 reviews with 1 star · Clear filters
Très décevant. J'ai reçu un produit défecteux et je n'ai reçu aucune proposition de remplacent, seulement des suggestions à appliquer moi-même avec pour résultat un briquet totalement inutilisable.
By Bruno K.
I sent y'all a e mail saying the bamboo lighter did not lite properly and the screw knob that holds the flint in always comes unscrewed and comes off loosing all the flints I asked for another lighter and y'all said you would send it and I never got it. Not happy
By kevin H.
They claim the products were delivered without actually sending them, and they don't issue refunds. Don't buy from them, don't let anyone else buy from them, stay away.
By Ali A.
Please don't purchase these lighters, I was extremely disappointed as it doesn't light and good luck with changing the wick.
By Steve
This Company has nothing to do with THORENS. They have stolen the name from the original company. All fake. Don’t buy, if you expect an original THORENS product. Shame on you! Gunter Kürten CEO / Owner THORENS GmbH Germany
By Gunter K.
Je n'ai pas reçu ma commande. 1 mois où il me balade avec un numéro de suivi qui n'existe pas avec même pas d'adresse complète.
By Martin M.