The representative was very courteous…
The representative was very courteous and helpful. I got my cigars in a very timely manner.
By Randy
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
822 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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Thompson Cigar Company (thompsoncigar.com) has 822 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 537 reviews with 5 stars · Clear filters
The representative was very courteous and helpful. I got my cigars in a very timely manner.
By Randy
I appreciate the great customer service. I had an issue with my order and it was handled promptly.
By Antoine F.
liked the prices, selection was good, only negative was i thought the shipping price was unfair!
By Charles
Always use Thompson Cigar Company. Great selection, great prices and exceptional customer service.
By PKF
Easy to find what I was looking for, good prices and fast delivery. Great experience.
By TGE
The representative as very courteous & was able to resolve my issue about some box of cigars that I received!He replaced it with a new box for no cost to me! The only that I gave a concern is that I never received the return label to send back the bad cigars! When I made an inquiry, I was informed that the case was closed! I do not want any problems with the company! Thank you!
By John K.
Quick shipping bonus pack good price
By Donald
Great inventory, Quick free delivery and fresh products.
By DAVID