Extremely helpful staff
Extremely helpful staff. Friendly and supportive. I had a problem with shipping and together we found the fault.
By Patrick
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
822 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Thompsoncigar.com has a wide variety of premium cigars online. Shop 90+ rated cigars to affordable cigarillos. Read reviews and discover deals and shipping offers on your favorite brands, humidors and accessories.
Thompson Cigar Company (thompsoncigar.com) has 822 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 537 reviews with 5 stars · Clear filters
Extremely helpful staff. Friendly and supportive. I had a problem with shipping and together we found the fault.
By Patrick
Shipped quick and got what I ordered No problems
By Rob
The order was complete and on time. Good service and no problems.
By Ralph
Always helpful and courteous!
By Vernon
Thompson Cigar Company is an amazing choice for my cigar needs and options. Its a service that I have come to depend on over the years. Most notable is their catalog of cigars with dependable delivery service. I order monthly!
By customer
Nice smooth cigar with good flavor
By Michael
The order process is very good, simple and very detailed. It's user friendly.
By ANthony H.
Quick services and delivery
By Russel