Great customer service and the cigar I…
Great customer service and the cigar I want are usually in stock.
By Roger
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
822 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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Thompson Cigar Company (thompsoncigar.com) has 822 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 537 reviews with 5 stars · Clear filters
Great customer service and the cigar I want are usually in stock.
By Roger
Great products and easy to Navigate
By Jason L.
Excellent value and service
By Richard T.
Customer service!
By Scot
Price,selection, delivery, ease of ordering.
By Joseph S.
OK, bear with me. When I got my cigars and opened them up and saw that the cigars had a green wrapper I was not happy when I ordered them. It showed a picture of the cigars with a Connecticut rapper. My fault I didn’t read the caption on the right that said it had a green rapper, but to my surprise when I smoke one, they were very good. I was happy. I think they’re better than the Connecticut rapper I think of more people try the green rapper they would buy it more than a Connecticut rapper. At least I think I will. Thank you.
By Kim
You folks always provide excellent: service, product and pricing.
By B R.
Great cigars, great service.
By David