I have never had a bad experience with…
I have never had a bad experience with Thompson. The process of ordering my selections and delivery to my address has been five star.
By Ken
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
822 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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Thompson Cigar Company (thompsoncigar.com) has 822 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 537 reviews with 5 stars · Clear filters
I have never had a bad experience with Thompson. The process of ordering my selections and delivery to my address has been five star.
By Ken
Always use Thompson for all my cigar needs! My favorite products are always in stock and shipped directly to me without any issues.
By Joe
Prompt shipping and delivery. Great selection. Great customer service.
By Brian
Tinely service. Great product
By Adrian, MIA, F.
Over all my experience have been very positive. With just two hick ups I've gotten what I ordered in a timely manner.
By Mike
Great service, friendly people
By Daniel A.
I’ve only encountered one bad order of dry cigars. All the others were delivered good.
By Ted
I have been purchasing fine cigars from Thompson for decades back when Thompson cigars were in Tampa, Florida. I have always enjoyed being with Thompson cigar company. I always refer Thompson to all of my friends. Warmest regards and respect, Richard Wennet
By RICHARD