Great smokes at fair prices
Great smokes at fair prices ! A customer service that tries to be attentive !
By Bart F.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
822 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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Thompson Cigar Company (thompsoncigar.com) has 822 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 97 reviews with 4 stars · Clear filters
Great smokes at fair prices ! A customer service that tries to be attentive !
By Bart F.
keep up the good work. I have no problem placing my order
By LOMBARDO/FRANK J.
The delivery was very quick. The cigars are very nice. My free sample still has not showed up at the door yet.
By william
Good cigars, fair prices, easy to navigate website, free shipping on my order. Everything was in stock.
By Ron
The service is very good, but I’ve been getting some bad cigars, and way too often , dry, cracked, and bitter tasting. I’ve called about this in the past, but no response, maybe someone will read this and tell me what’s going on. I’ve been a loyal customer for many years, and it doesn’t feel like good customer service to me.
By James
You pay for what you get
By marlin G.
Customer service
By Robert S.
Used app for a long time. Generally been very good
By John