If we ever have a problem company works…
If we ever have a problem company works with us to get corrected.
By Robert
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
822 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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Thompson Cigar Company (thompsoncigar.com) has 822 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 537 reviews with 5 stars · Clear filters
If we ever have a problem company works with us to get corrected.
By Robert
I have been ordering from Thompsons for years, always get great service
By Jean M.
Great smokes; great value!!! A+++++
By Kevin C.
The delivery was early. That is nice. One box was harder than the other boxes.
By Paul
Great customer service from my rep Charlie
By Robert B.
Always a good experience.
By Scott
Cigars were packed great and humidity level in them was great
By Chris
Great price on the cigars Service is also great look forward to the magazine to see what is happening with the new cigars, just checking 😬
By Frank