You stand behind your product
You stand behind your product, and the cost is average 💯
By Dwight G.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
822 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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Thompson Cigar Company (thompsoncigar.com) has 822 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 537 reviews with 5 stars · Clear filters
You stand behind your product, and the cost is average 💯
By Dwight G.
Every order is on time or shipped earlier than expected. Also, packaged with pristine care. The choices are always bountiful :)
By Eric
I have purchased quite a few sticks from TC the quality of there products is 2nd to none. I’ve only found two sticks I haven’t been able to find on there site. No biggie. Their selection of fine cigars is 2nd to none.
By Rex
The people taking the orders speak English well and get to the ordering without delay .
By Frank
Easy to shop and order.
By Gary
I received 4 great cigars for a fair price. I would like to receive mor discount coupons in the future
By Joseph J.
I had a concern of my whereabouts of my cigars and the person who was handling the call assured me that the order was fine and in route , I just thought the delivery was took to long from the time I ordered to the house . You may consider using a different carrier.
By Pelon
Every order that I have ever placed with Thompson Cigar has been precise and timely. Have never had an issue in all the years that I have been a customer.
By Thomas Z.