Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
464 reviews
Think EnergySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Think Energy is an energy company with the bright idea to make clean energy simple, easy and affordable for everyone.
Think Energy (thinkenergy.com) has 464 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 324 reviews with 5 stars · Clear filters
Customer service agent was polite, knowledgeable, and able to answer my questions clearly and quickly.
By Pam S.
Response from Think Energy· Jul 12, 2018
Hey Pam - Our team appreciates your compliments. Thanks for choosing us as your supplier! Sincerely, The Think Energy Team
Good website
By man L.
Response from Think Energy· Jul 12, 2018
Thanks so much, Man Le! The Think Energy Team
I am impressed with overall service provided to me
By AP A.
Response from Think Energy· Jul 12, 2018
Hey there, It's awesome to hear you were impressed with our service! Thanks, The Think Energy Team
There is quite a range of customer service quality in this industry. Think Energy is one of the better ones, in this regard. One minor comment is the headsets used pick up a lot of background talk. I sometimes felt I could hear other people in the room clearer than the sales person I was talking to.
By Stephen D.
Response from Think Energy· Jun 14, 2018
Hey Stephen, We were able to resolve the issue with the agent’s headset, so thank you for bringing that to our attention. This will help us improve future customer interactions. We’re happy that you had an overall pleasant experience! Thanks! The Think Energy Team
Good Morning, I signed up with Think Energy company on 6/7/18 and I had a most wonderful experience with a representative name Lesly she was superb in every sense of the word, she was highly professional, kind, knowledgeable, courteous, warm, easily entreated and very friendly, her customer service was over and beyond, top notch, I was blessed to get her. Oodles, oodles of kudos to Lesly. Thank you Think Energy for having such a wonderful employee to handle customers, I'll add to your name as Think Customer Service after my wonderful most pleasant experience with Lesly. Thank you. Totally Satisfied customer Alisa Jones
By Alisa J.
Response from Think Energy· Jun 14, 2018
Hi Alisa, It’s so great to hear that Lesly was able to provide you with the best possible customer service. We will be sure to pass along your kind words. We’re glad to have you as our customer! Thank you, The Think Energy Team
The experience that I have had with Think Energy has been terrific. This is our third year using Think energy. Their customer service is knowledgeable and helpful.
By Jayson S.
Response from Think Energy· Jun 7, 2018
Hi Jayson, Awesome, we are happy you decided to continue your service with us! Thanks for sharing your experience. The Think Energy Team
Very good customer service. I was gonna cancel my service but the guy found a cheaper rate for me, and now I’m a continued customer.
By Marlo B.
Response from Think Energy· Jun 4, 2018
Thanks for staying with us, Marlo! Let us know if there is anything else we can do for you. The Think Energy Team
Fast customer service and very easy to set up new account.
By Jeff S.
Response from Think Energy· May 31, 2018
Hey Jeff - We are glad your enrollment went smoothly. Thanks for choosing us as your supplier! The Think Energy Team
