ORDERED ITEM MARCH 30 HAS NOT ARRIVED
ORDERED ITEM MARCH 30 HAS NOT ARRIVED, HAS USPS CODE BUT THEY SAID IT HASN'T EVEN BEEN PICKED UP YET. NOTIFED YOU AND SAID U WOULD LOOK INTO IT, NOTHING YET? WHAT I ORDERED WAS FOR A TRIP I AM TAKING ON 14 IF IT DOESN'T ARRIVE BEFORE THEN I DON'T WANT IT,
By MELANIE H.
Response from The WMarketplace Inc· Apr 9, 2024
Thank you for reaching out about the shipping issue. We have been in repeated contact with you via email and our online chat. We have issued a full refund and offered you a gift card as well. We take full responsibility for any issues with our vendors not shipping on time and apologize for this. We are so sorry that you won't be able to take your item on your trip and hope you will come back and shop with us again.