The Violet VixenReviews of thevioletvixen.com

Terrible service. Too long to ship. Bad customer service

The filters make me more confident in the ability of the mask to function

Ordered my wife a pair of boots in October and did not receive them till after Xmas. That said, she loved them. This is not the first time I have had huge delays in receiving product but have always been satisfied when they arrived. Will be purchasing more in the future I am sure.

The company took over 2 months to deliver my package, then when it got here, the corset I ordered was the wrong color. They would not allow me to return it or get a refund even though I made it clear that I was unsatisfied.

All of the items I ordered were neatly packaged, exactly what I ordered and shipped quickly. I am very pleased that I chose to shop at The Violet Vixen. Thank you!

Placed an order, got an order confirmation email. Waited almost a month with ZERO updates. Contacted VV asking where my order was and a few hours later, out of nowhere, got a shipping confirmation email. No reply email to my question, explaining what happened as to why it took so long or any sort of contact from the site. Also did not receive anything back towards my shipping that I paid for. Absolutely terrible customer service. Will NOT be coming to again or recommending this site to anyone, ever.

One hat I ordered was perfect. The other doesn't look like the one listed on the website.

Shipping time took over 2 months, this is completely unacceptable.