The Violet VixenReviews of thevioletvixen.com

Quality was the best of anything I ordered. This took some real talent. Very happy with the product and everything was made to specs. Delivery time was good considering what the mailing situation is like in my country. All in all i would recommend this to anyone looking for high quality corsets.

They will NOT deliver nor ship your order in time. Unless you originally expected it to take about 4 months just for the shipping. If you're wondering how I know, well I placed an order for Demonias way back in 2020. It still hasn't been shipped and they're currently ignoring all contact. I'm gonna talk it out with my bank but if you're ever actually willing to shop from there, you best be using paypal. You will want a refund fairly quickly. PLEASE REPORT THEM IF YOU CAN TO THE BBB AND OTHER. I'm french so it's nothing short of useless for me. However, you American peeps should definitely help get rid of them. Or stir up some lawsuit. That is the only thing they deserve.

Placed my order mid-October, paid for express manufacturing and shipping. Received my order this week, first week of February. I was able to get information on my order up until mid-November, then nothing. I attempted to call them, sent multiple emails and messages via social media, heard absolutely nothing. Gave up trying and was actually in the process of disputing the charge with the bank when the order came in. I wanted to shop locally (Austin) when I ordered this, but never again will I go to Violet Vixen.

I ordered a couple pairs of shorts in summer of 2020. It took nearly FOUR months to receive the items. They blamed it on COVID. I know order fulfillment & shipping was delayed but I receiving orders from other companies with zero issues. They assured me the order would come. When it finally did, one of the items was incorrect. They offered to replace the item with something else. I was not thrilled of waiting another 4 months so I requested a refund and I would send the item back. They told me to keep the item anyway because of all the trouble and said (after going back and forth with them for around SIX freaking months) that I would receive a refund in 7-10 business days. That was a month ago (and, now, almost 8 months since when I ordered). They have not issued the refund and now they will not respond to any of my messages. DO NOT ORDER FROM THIS COMPANY! They are overpriced and have the absolute worst customer service. They make you think they are professionals when all they ae doing is allowing more time to pass so you can't dispute the charge with your bank. Save yourself the hassle and shop from the companies they purchase from.

My wife loved the corset. Our only complaint is that the filler panel in the back seems to have been attached at the wrong location so it doesn't fill in behind the laces completely. Like by almost half the distance. Luckily enough my wife can attach an added panel to make up for this. This is the second corset we've gotten and we will get more more from Violet Vixen in the future.

Love the hair clips. Shipping took a very long time, but was worth the wait!

It took almost 5 months for my order to ship and everything I tried to contact someone about my order it took days to several weeks for a response. When I asked my order to be canceled I got no response

I hate leaving negative reviews but this is deserved. I ordered from them in November 2020. I waited 2 months and go no response to emails or phone calls (I called during business hours, too). I finally had to get PayPal involved in order to get my money back. Please buy with caution.