Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
380 reviews
UzzleSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
It is the most fun, competitive, and challenging game you will ever play. We combined the challenge of puzzles with the competitiveness of board games.
Uzzle (theuzzle.com) has 380 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
380 approved reviews, newest moderated first
I was also scammed by the hidden subscription for this company. There is no way to cancel your subscription as the request for a "magic login link" to your email never appears. I guess that's what makes it magical. They magically make your money disappear. DON'T BUY ANYTHING FROM THIS COMPANY!
By Damaris
I ordered the Uzzle game for my grandsons. It came with another game that said 'free' on the invoice. Then I got a notice that the 30 day trial was ending and I would be charged for the 2nd game. I replied to them that I did not want the 2nd game and in fact, my grandsons did not like the Uzzle game and I would like to return it for refund. (Their website said to contact them for returns). They did not respond and charged my credit card for the 2nd game. I contacted them two more times to contact me about refund instructions but I have not been contacted.
By Vicki H.
We ordered two sets of Uzzle which is a very fun game. We also received a 30 day free trial of another game. When we recieved the 3rd game it was confusing that it was an actual game, not an online game. Two months later we get charged for two more games. I think it is a little misleading the way that everything was written up. However, an email to customer service resolved the issue.
By Anthony S.
Many fun and entertaining games. I don’t have enough money for them all right now, but I’ve got a few. 😉
By Matthew D.
Fun game and great customer service!!!
By customer
Knowing that a real person read my letter. Let's get back to humans talking to humans. The computers and robots has NO HEART, NO FEELINGS. I was impressed with the response, the response time and the curtursy of my representive. What a difference it made. Thank you for going out of way to make things right. Your company should be proud. Dennis
By Dennis C.
What was originally thought to be a one time price of 30 for the game turned out to be another 30 for the subscription cost. They have hidden the subscription and what you thought was a one time fee is actually not. Extremely difficult to cancel subscription because no where on their website can you find the “login” page and the email posted for support to cancel does not work and your email bounce back.
By Alegna E.
Simple, fun game. My husband and I play it on the coffee table in the evenings. My toddler likes to stack the pieces and match colors.
By Lauren E.
