TheusasuitsReviews of theusasuits.com

I placed an international order, and the customer service was excellent. Emails were very polite and order arrived quickly! The product quality is good! Out of all my experiences with international online shopping, this has been one of the best stores in terms of customer service. Highly recommended!

I bought a nice leather jacket UFC and it wa delivered as expected. The communication by email was very good and kind. Love the jacket Greetz Willem

I paid 129 USD for a tracksuit that was meant to be a present for my best friend. The seller cancelled the order without explanation, refunded only 21 USD and kept the rest. I received no item and have lost 108 USD. This experience feels completely dishonest and has left me disappointed and out of pocket. Spend your money elsewhere.

This site is a scam. Please beware. I purchased a tracksuit for $129 - they cancelled the order so I received nothing and only refunded $21!!!

This really is a third class place of business. Their Customer Service is horrible. Instead of trying to fix the problem, and keep the customer Happy, they will offer you small amount of money to keep the unwanted item. Once you give them your money, they do not want to provide any kind of post purchase customer service. You have to pay to get an exchange and a 20% restocking fee for a return for a refund. They will not process the refund and keep the money and the item you sent back. ( probably re-sale it to some else). They are operating on a principle that they will only have one transaction with a buyer. People buy suits all the time, and for me, i will never buy another from them.

Thesuitsusa sent a knock off item to me as compared to a legitimate brand hoodie I got. Shop.com app showed the item coming from Syria. If you try to return an item they try to do it through Facebook messenger. It is likely this site is legit but is collecting information about people.

Never received my order. No response from emails and not information on what they say is their tracking information. December 11,2023

Over a year ago, I ordered the Shang-Chi reversible bomber jacket. I forgot to write a review, but typing here, they deserve one! I was worried about sending money to some company I was unfamiliar with. I normally don't spend this much on a jacket, but I knew I had to purchase this one that I fell in love with after watching the "Shang-Chi and the Legend of the Ten Rings" film and this was the best I could find at the lowest price. I emailed them ahead of time to make sure that the jacket I ordered was in the process of development during the first week. It took almost 2 weeks to deliver: one week of producing, then almost another week to send because they are actually located in Pakistan. I live in California so even as it arrived, I was impressed with the time it took to deliver. Once the jacket arrived, I had ZERO issues with it at all. The jacket was stitched and arrived as promised in the newest condition possible. They are willing to work with you during the shipping process, so I am highly appreciative of their commitment and quality. Despite purchasing it as a gift, I am likely going to be ordering another one!