Wednesday, November 11, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
17 reviews
The SCLOSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At The SCLO, we offer a curated selection of authentic sneakers and stylish streetwear, featuring iconic Air Jordan and Dunk models. Our passion for streetwear fashion drives us to provide top-quality products and an exceptional shopping experience. We meticulously source our items to ensure authenticity and style, working closely with trusted suppliers.
The SCLO (thesclo.com) has 17 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
17 approved reviews, newest moderated first
Order was sent and charged despite cancellation. Return request was never responded to. I read later that they sell fake goods and regret ever making the initial purchase. The received item seems fake too. Terrible experience throughout.
By MSB
do not buy from this online store ... everything they sell is fake, the store swears that all the sneakers are real but it is a lie, on the internet they have false comments from customers who supposedly got their money back when they returned the sneakers but it is a lie, when you write to them to return the sneakers and to get your money back because the sneakers are fake, they do not respond anymore, no matter how much you write to them they do not respond anymore.. they also delete the negative comments on instagram. they are a scam! Apart from the fact that the sneakers take a long time to arrive even if you pay for express shipping, they will take forever to arrive.. DO NOT SPEND AND LOSE YOUR MONEY, the store's page may seem perfect and you may see some videos and comments on the internet from customers claiming that everything is original but they are paid people, that is why I fell for the scam. It is frustrating to be scammed and not be able to do anything to get help to get your money back. (It took me a while to get this money together only to get scammed
By Edward E Santa A.
Great pair of shoes for a fair price. Couldn’t be happier and will definitely be a return customer.
By Willy S.
Really like the shoes, delivered on time. Good co.
By Reynaldo L.
My husband purchased the Blossom dunks for me and without taking them out of the wrapper we knew they were fake. The tongue doesn’t say power puff girls but instead has these weird lines. A few other things were found after further expectation. For the price, he wouldn’t had bought them had we knew they were fake. I knew it was too good to be true sadly.
By Artrenity S.
I recently spent $496 on two pairs of Powerpuff Girl Dunks through the SCLO app, only to find out that they are not authentic. The quality is subpar, and the sneakers do not match the description provided in the app. The entire experience has been extremely disappointing. The app's customer support has been unhelpful, and I feel misled by the false advertising. I expected better quality for the price I paid, and it’s unacceptable to receive counterfeit products. I would strongly advise against purchasing from SCLO if you are looking for genuine products.
By Quez
Don't buy from this site if you want to buy original sneakers because all they sell are replicas. I bought some Jordan 4 Metallic Gold a few weeks ago and after using them once I found an app recommended by sellers of real sneakers called checkcheck and after checking them the result was that they were not original and I have proof of receipt and everything. Those prices they have are to deceive people.
By Lamaravich
Response from The SCLO· Nov 4, 2024
H Lamaravich, We’re truly sorry to hear about your experience, and we want to address your concerns as thoroughly as possible. At SCLO, we are committed to offering authentic products, and every item we sell undergoes a rigorous, five-step verification process by our team before it is shipped. Our goal is to ensure authenticity and quality for all our customers, and we take these claims very seriously. While we respect third-party verification services like the CheckCheck app, it’s important to note that results from these services may sometimes differ from our own verification methods. However, we understand your concerns and are more than willing to assist. We are always open to accepting returns within the guidelines of our return policy. If you would like to proceed with a return, please feel free to reach out to us directly at [email protected], so we can assist you with the return process or answer any other questions you may have. Thank you for giving us the opportunity to resolve this matter. Thank you, The SCLO Team.
These shoes are FAKE!!!!!! The inside of the shoe shows it was made in Indonesia but the outside of the box shows the shoes were made in China. Why claim the shoes are authentic when their NOT?!?!?!?!
By TP P.
Response from The SCLO· Oct 24, 2024
Hi Tricia, Thank you for bringing this to our attention. We understand your concern about the different countries listed on the shoes and the box. In the footwear industry, it is possible for shoes to be produced in different locations or have components sourced from various countries. This can sometimes result in the box and the product showing different origins. However, this does not mean the product is not authentic. At SCLO, we only sell 100% authentic products, and we stand by the authenticity of every item we offer. We take concerns like yours very seriously and would be happy to assist further. Please reach out to us directly at [email protected], so we can resolve this matter for you. Thank you for your understanding, The SCLO Team.
