Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
455 reviews
The RTA StoreSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Buy kitchen cabinets and bathroom vanities from the best rta cabinets online dealer! Shop cabinets for less at TheRTAStore.com!
The RTA Store (thertastore.com) has 455 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
455 approved reviews, newest moderated first
Great experience working with Elizabeth! She answered all of my many questions and was very helpful!
By Melissa
Response from The RTA Store· Sep 17, 2019
Thank you for your review, Melissa! We're happy to hear Elizabeth was helpful :)
Bought 5,000.00 worth of pre-assembled cabinets, The assembly was the problem, 7 cabinets were unusable due to flawed assembly. rta refused to do anything about the flaws, would not replace or refund for the 7. was able to sell the good cabinets but not the damaged ones. I'm out 3300.00 and had to have cabinets built locally. My position is if you buy from this co. you're stuck with whatever they send you so buyer beware.
By james c H.
Response from The RTA Store· Sep 5, 2019
Hi Mr. Hart, We're very sorry that you experienced any damages upon delivery. Our claims team has been in touch, we can absolutely replace any of the damaged parts you received. It looked like there were a few doors and drawer fronts which can be swapped out with new ones pretty quickly. Our claims team has gone over the information with you but we'd be happy to go over everything again to ensure you get exactly what you need!
Elizabeth was the perfect designer for me I am experienced and she provided exactly what I needed with small changes when I wanted or excellent creative ideas as well always giving me beautiful pictures to provide to the homeowner. She was always quick and efficient and always double checked all my ideas to be sure that everything worked. It was a very pleasant experience and I would use theRTAstore and Elizabeth for every home project i would be involved in.
By Duckworth
Response from The RTA Store· Sep 5, 2019
Thank you so much for your review, we really appreciate it and are so thrilled that you're happy with the service you've received! Elizabeth will be very happy to hear you were satisfied with her design help and we would love to work with you again in the future!
This has been the most enjoyable experience! My husband and I had several estimates for remodeling our kitchen and we were astounded at the prices. We saw an advertisement for RTA and decided to try them. Oh my gosh! It was almost too easy! I did everything through email. I sent pictures and measurements of my existing kitchen. Michael designed the perfect kitchen for us. Granted we made a few changes along the way. (Michael was very patient and understanding) Michael even set up the order for me, including things I didn't even think about, such as molding, decorative doors, etc. I was able to confirm everything I wanted before completing the order. And the prices were way more affordable than anyone else, including the big box stores. We received our cabinets about a week later and everything was perfect. I highly recommend RTA for your remodeling needs.
By Tina R.
Response from The RTA Store· Aug 11, 2019
Thank you for your great review! We're glad to hear you used our free design service and that Michael was helpful. We're so glad you chose us and that we could save you some money! Please let us know if you need anything else :)
Extremely professional and responsive to the customers needs. I placed my first order a few weeks back and received it yesterday; I was very pleased and impressed with the quality of the product.
By Brad J.
Response from The RTA Store· Aug 11, 2019
Thank you for your order and your review! We're glad to hear you were happy with the quality, if you need anything else, please don't hesitate to contact us!
Online shopping is never easy, particularly with the monumental decision/purchase of kitchen cabinets and countertops. Thankfully the RTAStore.com was there to guide us at every step. From the extremely helpful and very responsive customer service, to the brilliant custom kitchen designs that Travis helped us with, we couldn't be more pleased with the end result. This was a long process (all due to our own construction timeline) and we were very grateful for the patience and helpfulness throughout the entire timeline that Travis provided us with!
By Andrew
Response from The RTA Store· Jul 18, 2019
We recognize that purchasing cabinetry and countertops online may seem a little daunting, and that's why we're here to help every step of the way :) We're glad we could make the process easy for you, that's our main goal! Purchasing a kitchen online doesn't have to be hard, we can make sure of that! We're so glad you used our free design service and it's great that Travis was so helpful!
Travis has been amazing! This is our second kitchen and bath renovation with Travis and he is always so patient with the changes and always willing to rework a design. We love the quality of the cabinets and the assembly is quick and easy even for a novice. I have referred many people to your company and plan to do many more kitchen and bathroom remodels with you! Kerrie
By Kerrie C.
Response from The RTA Store· Jul 18, 2019
Thank you so much, Kerrie! Your referrals mean the world to us, they're the best compliment! We're excited to work with you on your future remodels and if you need anything else, please let us know!
We have worked with Travis now on (2) flip properties and his knowledge, professionalism and promptness is second to none! Thank you for providing such a awesome experience!
By Beth U.
Response from The RTA Store· Jul 18, 2019
Thank you for your repeat business, Beth, we truly appreciate that! We will continue to provide you with excellent customer service and cabinetry and can't wait to work with you on your next project!
